Automotive Warranty Administrator
Automotive Warranty Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us:
Serra Saginaw Automotive is a proud member of the Serra Automotive Group. Currently Serra Automotive Group consists of 37 stores selling and servicing 17 brands (Cadillac Chevrolet Buick-GMC Chrysler-Dodge-Jeep-Ram SubaruKiaVolkswagon Honda BMW Toyota PorscheMercedes Volvo Nissan AudiAcura and Mazda) throughout 7 states (Colorado Illinois Indiana Michigan New Jersey Ohio and Tennessee)
With a culture that promotes value for the individual creative thinking and the freedom to grow as professionals we work to create outstanding experiences for our customers. We are driven by our passion to be the best at what we do. Bring your talent to Serra Saginaw! Our opportunities for personal and professional growth and development are remarkable.
What we Offer:
- Hap Health Insurance
- Dental& Vision
- 401k Match
- Paid Vacation
- State of the Art Equipment
- Larger Dealer Group
Job Responsibilities:
- Prepare submit and track warranty repair orders and claims according to dealership and manufacturer policies. Also submit for rental vehicle reimbursement.
- Pay close attention to detail accuracy and timeliness of claims to ensure the Service Department and Collision Center receive proper credit and monies due.
- Must be able to process Extended Warranties
- Follow-up and collect Service and Parts Accounts Receivables
- Assist in everyday service department operations
Requirements:
- Previous Experience as a Warranty Admin Required
- Current General Motors experience required
- Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone and in person
- Strong computer skills
- Excellent organizational / sequencing skills
- Working knowledge of Service Department activities methods policies and procedures
- General knowledge of product installation activities
Required Experience:
Unclear Seniority
Employment Type
Full-Time
