Campus Control Room Officer
Campus Control Room Officer
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Job Description
We currently have an exciting opportunity for an energetic and enthusiastic customer and safety-focused Campus Control Room Officer. Reporting to the Security Manager the purpose of the Security Officer position is to provide for the safety and security of persons premises and assets of the site whilst providing exceptional customer service to all our customers and stakeholders.
The Security Officer responsibilities include (but not limited to):
- Provide exceptional customer service to all stakeholders
- Conduct regular foot patrols of the site and its assets
- Perform unlock and lock up of access points within the site
- Monitor control and maintain CCTV access control and BMS systems
- Operation of fire systems
- Incident response resolution and reporting
- Management of contractors and visitors onsite
Skills and Experience
- Minimum 2 years security experience (Control Room experience highly regarded)
- VIC Security Licence (Must include Control Room and Monitoring accreditation)
- Current First Aid & CPR
- Current knowledge of work health and safety and risk management practices
- Knowledge of current industry standards and requirements
- Proven experience in emergency response procedures
- Highly developed customer service skills
- Excellent written and oral communication skills
- Previous experience in operation of systems within a Control Room environment (including but not limited to) CCTV Access Control and BMS (Intergriti and Avigilon experience highly regarded).
- Proven ability to understand interpret and follow policies procedures and instructions
- High level of computer skills (including all Microsoft products)
- Working with children card or willing to apply for one
Benefits and Culture
- Supportive and inclusive culture focused on innovative service delivery
- A professional and safe working environment
- Access to employee benefits and entitlements
- An Employee Assistance Program (EAP) that is available to employees and their families
- Emphasis on learning and development
- We pay 3% above award rates
- You get a long weekend every fortnight (Burwood/Control only)
- You get seven days off every fortnight
This is a great opportunity to join a reputable company and work with a professional team where you will be given the opportunity to develop your career.
Downer Group is an employer that acknowledges and embraces the importance of our peoples diverse experiences talents and cultures. As an inclusive employer we welcome applications from everyone.
To apply online please click the apply button below.
Required Experience:
Unclear Seniority
Employment Type
Full Time
