People & Culture Coordinator

About Us

At Relationships Australia Queensland (RAQ) we are proud to be Queenslands leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier healthier lives. Through education counselling and community programs we help people develop the skills and resilience to navigate lifes challenges.

Our work promotes care and safety embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships mental health and social connection.

By joining Relationships Australia Queensland you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

About the role

We are seeking a proactive and detail-oriented People & Culture Coordinator to join our team at Relationships Australia Queensland. This is a full-time permanent position based at our Head Office in Eight Mile Plains.

As the P&C Coordinator you will play a pivotal role in supporting the People & Culture team by ensuring the smooth and effective delivery of people related processes and programs. You will lead the identification and implementation of process improvements working closely with key stakeholders across payroll finance quality risk and compliance to drive operational efficiency and resource optimisation. Your responsibilities will include coordinating a variety of HR activities managing employee records and supporting recruitment onboarding and employee relations. Additionally you will be instrumental in the configuration and management of onboarding systems as well as contributing to key People & Culture projects and initiatives that underpin the success of our organisation.

Additionally you will:

• Drive the administration and continuous improvement of P&C systems ensuring efficient workflows and resource optimisation.

• Support and educate employees and managers in navigating P&C systems providing excellent stakeholder engagement and customer service.

• Prepare process and maintain accurate P&C documentation and employee records ensuring compliance with policies and legal requirements.

• Administer the Learning Management System (LMS) and Applicant Tracking System (ATS) supporting recruitment onboarding and offboarding processes.

• Serve as a point of contact for general employee enquiries assisting with employee relations and engagement initiatives.

• Collaborate on P&C projects reporting and data analysis contributing to strategic initiatives and continuous improvement across the function.

About you

You are an engaging communicator with the ability to connect and collaborate effectively with people at all levels of an organisation. Your strong interpersonal skills are complemented by a proven track record in delivering impactful administration & support. You are passionate about all things people and you thrive in environments where you can share your knowledge and expertise. Your attention to detail proactive approach and commitment to best practice ensure you consistently deliver high-quality outcomes in all aspects of your work.

Additionally you have:

• Diploma in Human Resource Management (or relevant other) or working towards or equivalent experience

• Minimum of 2 years of experience in P&C coordination or a similar role with high level of exposure to clients.

• Proficiency in Microsoft Office Suite customer management systems or talent systems

• High-Level communication skills including the ability to develop and maintain excellent working relationships with internal and external stakeholders

• Ability to manage multiple priorities in a fast-paced environment

• Ability to handle sensitive and confidential information with discretion

• Ability to maintain high ethical standards

• High levels of proactivity to take initiative and to work independently
  

We Can Offer You

Work-Life Balance - Enjoy a flexible supportive culture that empowers you to thrive at work and at home.

Boost Your Take-Home Pay - Access salary packaging options of up to $15900 per year significantly increasing your net income.

Extra Time Off - Recharge with 3 additional paid leave days over the Christmas period on top of your standard annual leave.

Annual Leave Loading - Receive extra pay when you take annual leave-because your downtime matters.

Study Leave - Pursuing further qualifications We offer up to 2 weeks of paid study leave each year to support your professional growth.

Generous Parental Leave - Take the time you need to focus on your family with our paid parental leave program.

Wellbeing Support - Benefit from medical insurance discounts and free access to our Employee Assistance Program through Telus Health.

Join us and experience a workplace where your wellbeing growth and success are our top priorities.

How to Apply

To apply send us your resume and a brief cover letter outlining why youre the ideal person for this role!

Applications close Thursday 12 June 2025