Health Support Technician -
Health Support Technician -
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1 Vacancy
Job Description
Requisition No:854244
Agency: Department of Health
Working Title: HEALTH SUPPORT TECHNICIAN -
Pay Plan: Career Service
Position Number:
Salary: 33760.00
Posting Closing Date: 06/16/2025
Total Compensation EstimatorTool
Open Competitive
Your Specific Responsibilities:
This is a clinical support position in the Escambia County Health Department (Escambia CHD) Family Health Clinic. This position performs a wide range of duties under the direct supervision of the Senior Community Health Nursing Supervisor.
CLINIC DUTIES: Perform clinical procedures to include:
- Properly take vital signs and input them into the Electronic Health Record (EHR).
- Perform intake interviews (including Hepatitis assessments allergies HIV pre/post counselling and pregnancy status) and input into EHR.
- Prepare patients for the clinicians exam administer basic first aid assist with patient examinations operate office medical equipment and perform aseptic procedures.
- Collect routine laboratory specimens as directed by the clinician by performing basic laboratory procedures to include pregnancy test and venipuncture.
- Input lab requests into Emdeon manifest labs at the end of the day package and transport lab specimens as required by local protocols.
CLINIC SUPPORT SEVICES:
- Prepares clinic area for clinic service (i.e. stock supplies maintain equipment)
- Maintain educational folders for each exam room prepare supply requisitions weekly and store supplies in assigned locations.
- Keep clinic area clean and free from hazards for clients.
- Clean exam rooms per Infection Control Policies.
- Follow OSHA standards for Hazardous Waste.
CLERICAL SUPPORT SERVICES:
- Give information and refer telephone clients as needed.
- Make appointments in HMS check-in clients in HMS and Florida SHOTS prepare charts for type of visit.
- Take messages for clerical staff other HSTs nurses and clinicians. Shred confidentiality papers as assigned. Review posted schedule of assigned duties of other support members.
- Record all services completed on clients Encounter Forms for the Lab
- Ensure Labs request forms are taking to the Lab as soon as the clinician completes it.
- Perform office procedures including all general administration duties required (i.e. coding for reimbursement patient education recording histories etc.)
- Input real time Employee Accountability Record (EAR) data into the Health Management System (HMS) daily and certify the data daily.
- Perform QI of EHRs monthly.
IN-SERVICE/STAFF DEVELOPMENT & OTHER RELATED DUTIES:
- Participate in in-service and staff development programs related to job performance.
Other related duties which may include clinic and emergency assignments as required.
Required Knowledge Skills and Abilities:
Knowledge of community resources.
Ability to work with diverse patient populations having a variety of physical problems.
Ability to plan organize and coordinate work assignments.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Knowledge of basic lab procedures to include collection of blood via venipuncture or fingerstick.
Ability to prepare and read CLIAA waived tests and input results into EHR/HMS.
Ability to prepare specimens (blood urine and swab specimens).
Knowledge of sterile processing procedures: cleaning packaging and sterilization of medical instruments.
Ability to use an autoclave for medical instruments sterilization.
Ability to accurately document each autoclave load to include spore tests.
Qualifications:
Minimum 1 to 3 years of experience in a clinical setting with phlebotomy skills. Certification in Phlebotomy Certification as Medical Assistant or Certification Nursing Assistant required.
Preferred - 3 or more years of well documented experience in a clinical office setting with excellent phlebotomy skills. Certification in Phlebotomy and Certification as Medical Assistant or Certification Nursing Assistant preferred.
Florida Department of Health Mission Vision and Values:
Mission:
To protect promote & improve the health of all people in Florida through integrated state county & community efforts.
Vision:
To be theHealthiestState in the Nation.
Values:
Innovation: We search for creative solutions and manage resources wisely.
Collaboration: We use teamwork to achieve common goals & solve problems.
Accountability: We perform with integrity & respect.
Responsiveness: We achieve our mission by serving our customers & engaging our partners.
Excellence: We promote quality outcomes through learning & continuous performance improvement.
Where You Will Work:
1295 West Fairfield Drive Pensacola FL 32501
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The States total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits;
- Nine paid holidays and one Personal Holiday each year;
- State Group Insurance coverage options including health life dental vision and other supplemental insurance options;
- Retirement plan options including employer contributions
(For more information please );
- Flexible Spending Accounts;
- Tuition waivers;
- And more!
For a more complete list of benefits including monthly costs .
Please be advised:
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1 1962 will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday or have a Letter of Registration Exemption from the SSS. For more information please visit the SSS website:
If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.
Incumbents may be required to perform emergency duty before during and/or beyond normal work hours or days.
All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively orally and in writing in English. Applicants who do not meet this requirement will not be considered.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Applicants requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.
Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Departments VALOR program which expedites licensing for military veterans the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation as defined by the Americans with Disabilities Act must notify the agency hiring authority and/or People First Service Center (1-). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455 F.S. Drug-Free Workplace Act.
VETERANS PREFERENCE. Pursuant to Chapter 295 Florida Statutescandidates eligible for Veterans Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational claiming Veterans Preference must attach supporting documentation with each submission that includes character of service (for example DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7 Florida Administrative Code. Veterans Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.
Required Experience:
IC
Employment Type
Full Time
