Client Services & Credit Assistance Apprentice
Client Services & Credit Assistance Apprentice
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Client Services & Credit Assistance Apprentice
This is a 12-month apprenticeship opportunity.
This is a hybrid opportunity in Tampa FL.
About this Position
Were seeking a dependable detail-oriented Client Service Representative to join a fast-paced fraud support team. In this role youll handle client inquiries via phone chat and email resolving fraud-related issues while delivering a positive secure client experience. Ideal for candidates with strong customer service skills and a hospitality mindset.
Job Responsibilities
Respond to client inquiries related to fraud via inbound calls chats and emails
Manage complex case details record client data and update internal systems accurately
Identify client needs and offer fraud prevention solutions
Escalate items for risk review or exception handling when appropriate
Adhere to compliance standards procedures and service expectations
Job Skills/Requirements
1 years of customer service or client-facing experience
Strong written and oral communication skills
Dependable adaptable and detail-oriented
Ability to multi-task toggle between systems and manage sensitive client situations
Proficient in Microsoft Office Suite (Excel PowerPoint)
Pay Range:
$19$21/hour
YUPRO Placement is the nations leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire apprenticeship and contract job assignments. We represent clients who support skills-first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
