Front Desk Agent
Posted on :
10-06-2025
Employer Active
1 Vacancy
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Job Description
Responsibilities:
Reporting to the Director of Front Office and Assistant Front Office Manager(s) responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional friendly and engaging service.
- Greet check in and settle guest accounts while ensuring all service standards are followed
- Maintain accurate records of daily transactions and cash handling which includes currency exchange and balancing a float
- Handle guest requests questions and concerns effectively and promptly
- Promote a professional team environment
- Follow department policies procedures and service standards
- Performs any and all other tasks assigned by management
- Upholds the highest standard of internal and external customer service at all times
Qualifications :
Qualifications:
- Proficient in the English; bilingual is an asset
- 1 year previous experience as a Hotel Concierge in a luxury hotel desirable
- Excellent knowledge of surrounding area an asset
- Must be able to handle a multitude of tasks in an intense ever-changing environment while remaining calm and collective
- Must be flexible in terms of working hours
- Knowledge of Opera PMS Windows MS Office Suite an asset
- Membership of Clefs dOr is an asset
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
Key Skills
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