Position Description
Reporting to the Chief of Staff the Executive Administrative Coordinator will play a critical role in cultivating and managing an office that is a welcoming safe and effective place for our staff to work. Having space where our staff and guests can meet and work effectively is critical to the success of our organization. The Executive Administrative Coordinator will also manage the inventory of the office making sure that teams have access to important tools and communications. Additionally the Executive Administrative Coordinator will support the CA regional executive team and national executive assistant making sure that they have the support needed to manage operations across the region and schools. Responsibilities include office management project management for regional and external affairs engagement initiatives and acting as the initial point of contact for guests staff and Rocketeer families who visit or contact the CA Regional office. We are looking for a strategic detail-oriented and operations-minded individual to add critical capacity to our team.
Essential Functions:
Office Management (45%)Welcome staff and guests to the Rocketship CA San Jose office helping to meet their needs (e.g. sharing Wifi password) and setting a positive tone for the culture of the office. Support advocacy campaigns and school renewals with event logistics i.e. translation food childcare venue etc.
Lead the maintenance organizational systems and overall cleanliness of the Rocketship CA San Jose office including maintenance of storage room and keeping the office space legally updated (i.e.. OSHA etc.)
Perform clerical duties including answering phones and emails taking and distributing messages and sorting and managing a system of distributing mail and packages.
Order and manage inventory systems to ensure the San Jose office is sufficiently stocked with necessary office and breakroom supplies for our Regional Network Support Team (NeST) teams.
Serve as the primary liaison to third-party vendors and partners for the San Jose office functions (e.g. Xerox mail meter FedEx etc.)
With support from our Technology Solutions team and outside vendors support and manage office technology systems such as video conference equipment (i.e. iPads) copiers printers and phones.
Oversee health and safety in the San Jose office including third-party maintenance of first aid kit and AED and coordination of COVID safety protocols and any required case response.
Serve as the Rocketship point of contact for the Regional Office property management company (e.g. facilitating necessary property-related updates to NeST requesting new secure badges/suite key copies custodial maintenance requests etc.) handling after-hours facilities emergencies. Lead emergency evacuation response team for the suite.
Other administrative tasks and responsibilities as assigned
Regional Operations and Support (40%)Provide project management administrative and logistical setup and take down support for regional initiatives events network meetings and activities including but not limited to preparing and ordering materials researching and reserving space ensuring childcare translation services catering and transportation; and coordinating planning and participation. Support Regional team leaders with scheduling and other administrative tasks as needed. Provide project management administrative and logistical support to the CA Executive Team as needed. Other duties as assigned.
National Network Support Team (15%)Manage logistics for Board Meetings including receiving packages coordinating venue and catering selections printing materials (e.g. nametags) and assisting with setup and coordination on the day of events such as Board Dinners.
Coordinate and manage national initiatives such as the Thanksgiving Baskets and Giving Tree programs including planning assembly event execution and communications.
Monitoring permission and safety of RPS vehicles onsite.
Accounting responsibilities i.e. receiving checks making copies depositing checks and submitting deposit receipts to the accounting team on occasion.
Finance responsibilities i.e. printing checks for staff or vendors on occasion
Qualifications:Skills and Characteristics:
Passion for Rocketships mission and belief that all students can achieve high levels of academic success.
Eye for setting up spaces and processes that are user-friendly and effective.
Excellent written and verbal communication skills.
Effectively prioritize and juggle multiple concurrent projects.
Comfort in a start-up environment and ability to work independently with minimal directionDemonstrated ability to be detail-oriented organized and resourceful.
Team-player attitude effective interpersonal skills and strong customer-service orientation. Spanish language proficiency preferred but not required.
Skilled at building strong and trusting working relationships with people in both senior- and junior-level roles both within and beyond Rocketship. Ability to treat sensitive issues with respect and empathy and maintain strict confidentiality where required.
Proficient with Microsoft Office Suite and Google applications
Qualifications:Education and Work Experience:
2 years experience managing an office or working in an administrative role(s) requiring strong attention to detail is strongly preferred
Bachelors degree preferred.
Ability to work in person from the Rocketship office in San Jose Monday through Friday
An ideal candidate would have experience working with schools especially in administrative roles within charter schools
Work Location: This position is based on-site at the CA Regional Office in San Jose during core business hours and minimal travel to event spaces and schools across the Bay Area.