Personal Insurance Client Service Representative
Personal Insurance Client Service Representative
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$ 34700 - 64600
1 Vacancy
Job Description
Company:
Marsh McLennan AgencyDescription:
Client Service Representative
Our not-so-secret sauce.
Award-winning inclusive Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary people. More than 11000 of the industrys brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Representative at Marsh McLennan Agency (MMA).
MMA provides business insurance employee health & benefits retirement and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America we combine the personalized service model of a local consultant with the global resources of the worlds leading professional services firm Marsh McLennan (NYSE: MMC).
What You Do
Client Service Representative
- Receive phone calls and office visitors requesting changes to existing coverage and/or new policies. Determine acceptability and placement make recommendations complete applications or endorsement requests and collect premium when applicable
- Review existing accounts to determine if an additional line of insurance or coverage of insurance should be recommended
- Maintain and develop underwriting knowledge as well as procedures for all carriers using internet sites
- Assist in meeting monthly pre-established goals
- Handle all clients with a high level of customer service to ensure excellent customer satisfaction and professionalism at every service contact.
- Inform educate and make recommendations to clients about policy coverage changes exclusions and insurance coverage needs.
- Perform other duties as requested including exercising discretion and judgment prioritizing workload.
Your Education and Experience
Required
- Property and Casualty License must be obtained within 75 days of the first day of New Hire Onboarding
- Basic knowledge of personal lines insurance coverage
- The employee is responsible for adherence to the stated expectations of the E&O Plus Quality Management Program
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. Weve built a culture that promotes colleague well-being through robust benefit programs and resources encourages professional and personal development and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
- Generous time off including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA check us out online: or flip through our recruiting brochure: us on social media to meet our colleagues and see what makes us tick:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
