drjobs Loan Operations Team Lead/Supervisor

Loan Operations Team Lead/Supervisor

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1 Vacancy
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Job Location drjobs

Washington - USA

Yearly Salary drjobs

$ 80000 - 85000

Vacancy

1 Vacancy

Job Description

WHO WE ARE

City First Bank N.A. is a mission-driven Community Development Financial Institution (CDFI) principally focused on a transformative impact in underserved urban markets with the highest needs to drive equitable economic development. Our credit activities are purely commercial and focused on the following segments: Multifamily Affordable Housing Not-for-Profit Finance and Small Business Finance. As a depository and commercial lending provider with over $1.3 billion in bank assets as of December 31 2024 our unified organization has over 100 employees in Washington DC and Los Angeles/Inglewood CA.


ROLE SUMMARY

Supervises the Loan Operations Department which includes the following:

  • Loan Customer Service
  • Loan File Management
  • Responsible for Review of all Loan File Maintenance and New Loan Boarding
  • Ensures accurate and timely servicing of the Banks Loan Portfolio.
  • Ensures that Loan Service activities are completed in compliance with applicable government regulations and bank policy.
  • Provides supervision and training to Department staff.
  • Ensures quality customer relations and service.


ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Ensures that all new loans are accurately boarded into the Loan Servicing Data System.
  • Supervises workflow and delegates assignments.
  • Prepares/Reviews Escrow Analysis for all Direct Lending loans on Escrow.
  • Maintains the HMDA LAR for Direct Lending loans.
  • Reviews new loans for FHLB Pledgeability.
  • Ensures the GL Application balances for Direct Lending loans.
  • Daily/Monthly GL Reconciliation for Direct Lending loan GLs.
  • Flood Insurance Monitoring Force Place Communication and Monitoring
  • Supervises servicing of all Direct Lending loans modifications real estate taxes hazard and flood insurance payoffs lien releases for paid off loans billing statements and notices.
  • Provides supervision and direction to the following functions:

General Customer Service

File Management

Core Loan System Maintenance

Department Workflow and Assignments

  • Coordinates activities with appropriate loan officers regarding litigation.
  • Assists manager with maintaining and updating the Loan Operations Manual.
  • Ensures compliance with flood insurance regulations.
  • Performs other duties as assigned.

Supervisory Responsibilities:

  • Provides leadership and training to departmental staff.
  • Participates in hire/fire/salary actions/decisions for departmental staff.
  • Completes departmental performance evaluations as required.


Requirements

EDUCATION & EXPERIENCE

Required Education/Experience:

  • High school or general education degree
  • Minimum five years related experience in loan servicing and operations.

Preferred Education/Experience:

  • Associates or Bachelors Degree in finance business administration real estate or related field.

CERTIFICATIONS

  • Not applicable

KNOWLEDGE SKILLS AND ABILITIES

Required Knowledge & Skills:

  • Strong knowledge of servicing commercial construction and real estate loans.
  • Strong knowledge of related State and Federal banking compliance and loan regulations; bank operational and lending policies and procedures and bank products and services.

Preferred Knowledge & Skills:

  • Superior knowledge of servicing commercial construction and real estate loans.
  • Superior knowledge of related State and Federal banking compliance and loan regulations; bank operational and lending policies and procedures; and bank products and services.


Salary Description
$80000 - $85000 annually

Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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