Central Services Coordinator, 15-month contract (8258)

Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned as a firm with over 21000 individuals in more than 200 offices serving clients across 80 countries.

Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canadas Top 100 Employers (2025); Canadas Top Employers for Young People (2025) and Canadas Best Diversity Employers (2025).

This role is an opportunity for you to join the worlds largest law firm a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

ROLE

The primary role of the Central Services Coordinator is to work within a busy team providing high-level customer service and supporting the office with a variety of administrative functions including scanning document management and general office services support. The successful candidate will demonstrate initiative a can-do attitude strong communication and organizational skills and a desire to work in and promote a client-first focused culture. Being a contributing team player as a member of the Central Services team along with work hour flexibility to accommodate business needs is essential.

RESPONSIBILITIES

Mail and Courier Services:

• Organize sort and distribute incoming and outgoing mail and faxes.
• Receive courier deliveries handle mail pick-up and inter-office delivery process requests for sending mail and packages and manage outgoing faxes.
• Coordinate with courier services for document delivery and pickup.
  

Reprographics:

• Handle binding scanning photocopying printing and other document-related tasks.
• Provide digital file scanning services.
• Produce Closing Books in electronic and binder formats.
• Assist with other production and reproduction duties as required.
  

Office Equipment Maintenance:

• Maintain office equipment such as photocopiers printers and fax machines.
• Identify problems change toners and arrange for service calls.
• Operate photocopiers printers fax machines and binding equipment.

Office and Hospitality Support:

• Perform heavy lifting and movement of boxes as needed.
• Assist with setting up boardrooms for meetings and firm functions.
• Maintain the tidiness and general cleaning of kitchens and boardrooms ordering and stocking supplies.
• Manage inventory and maintenance of office supplies.
• Provide reception relief including booking boardrooms answering the switchboard and greeting visitors.
• Prepare workstations for new hires and assist with internal office moves.
• Assist with office and client functions.
  

Client Interaction:

• Interface with internal and external clients to provide excellent customer service.
• Communicate job status or deadline issues with internal clients.

Additional Duties:

• Fulfill document scanning requests and B/W and color print requests.
• Punch and bind printed material.
• Create custom labels for binders tabs file folders and CDs.
• Ensure accurate and timely completion of production assignments.
• Quality-check every job to ensure client requested specifications are followed prior to delivery.
• Perform additional tasks as required (data conversion bookmarking indexing labeling etc.).
• Prepare labels and envelopes for single and mass mailings.
• Assemble exhibit tabs.
• Assist with special projects as necessary or requested.
• Provide ongoing assistance and coverage during absences for other members of the Reception/Hospitality/Office Services team.

SKILLS & COMPETENCIES

• Self-starter with superior attention to detail.
• Excellent written and oral communication skills sufficient to provide routine information answer inquiries and refer calls.
• Knowledge of general office procedures and MS Office applications.
• Good knowledge of Microsoft Word Excel PowerPoint.
• Familiarity with PDF programs (Adobe Nuance) and Document Management systems is an asset.
• Ability to prioritize and multi-task while handling a high volume of work.
• Ability to work independently and function effectively as part of a team.
• Strong interpersonal and communication skills both oral and written.
• Ability to meet deadlines and demonstrate initiative when required.
• Strong organizational and time management skills.
• Proven ability to provide high-quality customer service.
• Ability to quickly learn and adapt to new systems and processes.
• Knowledge of operating office equipment such as photocopiers.
• Ability to perform physical tasks such as lifting bending and carrying (up to 40 lbs.).
• Ability to handle confidential and sensitive information with discretion.
• Confident polished and professional presentation.
• Strong work ethic can-do approach and positive team attitude.
• Proven experience in a detail-oriented and deadline-driven environment.

EDUCATION EXPERIENCE & CERTIFICATIONS

• Community College education or equivalent combination of work experience
• 2-4 years experience in a similar service capacity is preferred
• Prior work experience in mail room services including managing courier/delivery responsibilities
• Minimum of one (1) year of related hospitality and office experience including experience working as a receptionist in a professional services environment
• Experience gained in the hospitality sector is considered an asset
• Legal office experience would be an asset but is not required
• Experience working with document production/duplication scanning and printing equipment is preferred

We thank all applicants for their interest however only those selected for an interview will be contacted.

At Dentons we are committed to offering equitable and competitive pay we achieve this by aligning internal salary ranges for specific roles to similar positions in the external market. In the normal course our practice is to hire transfer and promote employees within the entry part of our range adjusting as needed based on the prior experience skills and competencies required for the role along with any market differentials.

Recognizing our exceptional talent means providing a comprehensive total rewards package beyond a competitive salary. We have curated our employee benefits portfolio to offer inclusive and comprehensive wellbeing and developmental programs for our people. With extended benefits and mental health plans paid time off savings plans fitness subsidy parental leave top up and more our benefits are flexible aligned to our core values and supports the various needs of our people. Additionally our personal and professional development programs include people networks mentorships and leadership series programming to help people grow their career.

Note: Availability of the benefits and perks may be subject to your location and employment type and may have certain eligibility requirements. Dentons reserves the right to alter these programs and offerings in whole or in part at any time without advance notice

Equal Opportunity Statement

At Dentons Canada inclusion diversity equity and accessibility (IDEA) are not just ancillary values they are foundational to our business. We believe that IDEA is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people enhances the leading services we offer to our clients and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to IDEA we have been recognized as one of Canadas Best Diversity Employers for 14 consecutive years (2011-2024) as well as one of Canadas Top Employers for Young People (2024) for the seventh time.

Dentons Canada is an equal opportunity employer and we welcome your application. All employment decisions including hiring will be made without regard to age ancestry citizenship colour creed disability ethnic origin family status gender identity marital status place of origin race sexual orientation or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive barrier-free and accessible workplace to support your success. Should you require accommodation during the recruitment process for example as a result of a disability please contact us at .