Image Support File Management Specialist

SUMMARY

This role involves compiling and reconciling electronic data and deposit files for multiple clients ensuring all data and deposits are balanced. Additionally the position requires handling various levels of data entry keying functions and transactions that necessitate complex processing skills training experience and accuracy. The job requires attention to detail to manage and balance electronic records and transactions effectively.

ESSENTIAL FUNCTIONS

• Performs all levels of data entry keying functions with accuracy.
• Performs file management including cutoffselectronic files and upload data/image electronic files.
• Work needs to be performed with a sense of urgency due to multiple deadlines e.g. banks system and client deadlines.
• Research and reconcile electronic files to ensure all data and deposits balance.
• Retain client specific information.
• Troubleshoot and resolve error messages prior to sending the electronic files.
• Navigate moving batches if needed prior to creating electronic files.
• Balances credit card currency paper check and electronic check deposits.
• Works with minimal supervision while performing expectations.
• Maintains various client service level agreements.
• Performs reject review to re-batch electronically.
• React professionally to changes while remaining productive.
• Works in a cooperative and professional manner with all levels of employees vendors and/or clients in a team-oriented environment.
• May be required to work extra hours as needed e.g. may work extra if file issues occur.
• Organize tasks and resources to complete work and meet deadlines according to established departmental procedures.
• Maintains confidentiality of CDS Global and its clients proprietary information.
• Follows CDS Global policies and procedures.

REQUIREMENTS

• High school diploma or equivalent preferred.
• Able to perform all keying functions with accuracy.
• Able to retain client specific format information.
• Need to be self-directed.
• Able to navigate moving batches if needed prior to creating electronic files
• Able to reconcile electronic files to ensure all data and deposits balance
• Intermediate verbal and written English communication skills.
• Excellent PC knowledge and skills.
• Ability to work independently and make independent decisions using knowledge and skills.
• Ability to work under deadlines.
• Basic math skills.
• Excellent attention to detail skills accuracy and quality of work.
• Analytical skills.
• Advanced problem-solving skills.
• Above average decision-making skills.
• Minimum typing skills requirement: 35 WPM.
• 10key skills required.

WORK SCHEDULE-
40 hour schedules set within the following parameters:
Monday - Friday 10am-8pm
2 position openings to start in January.

WORK LOCATION
Boone Iowa Facility

SALARY
Base Wage of grade $16.05

SHIFT DIFFERENTIAL
2nd Shift 10% of base wage for each paid hour if50% or more of scheduled hours occur between 4pm-12am on a regular and reoccurring basis.

POSITION TYPE Full Time

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be a complete list of all responsibilities duties and skills required of personnel assigned to this job.

We strive to create an environment that brings the power of diversity to life.

What you can expect when you join CDS Global:

• Full time benefit eligible employees reimbursement up to $750 per month for qualified expenses relating to Child and Dependent Care
• Our competitive benefit packages include two options for our Medical Health Plans: High Deductible and Traditional. We also offer comprehensive Dental and Vision plans.
• In addition we offer generous PTO Holiday Pay Basic/Voluntary Life and Accidental Death and Dismemberment insurance Short & Long Term Disability Wellness and Tuition Reimbursement Programs.
• Our 401(k)-retirement saving plan allows you to start contributing immediately to your retirement account.
• CDS Global will provide eligible employees with paid parental leave for new parents.

At CDS Global our mission vision and values arent just statements on a wall they guide everything we do and were proud to share them with every potential team member:

MISSION
Create positive outcomes by inspiring employee growth empowering client success and delivering innovative solutions for all those we serve.

VISION
Be recognized as the trusted world leader in intelligent solutionsseamlessly elevating relationships and empowering those we serve to achieve their boldest endeavors.

VALUES
Integrity: We uphold honesty transparency and accountability in all we do.
Innovative: We embrace bold thinking and leverage technology to fuel growth progress and solutions.
Excellence: We pursue world-class quality and continuous improvement in everything we do.
Collaborative: We harness the power of teamwork leveraging diverse perspectives to create smarter solutions.
Curiosity: We seek knowledge challenge ideas and explore new possibilities.
Compassionate: We lead with empathy respect and a commitment to making a positive impact on everyone we serve.

Post Offer Pre-employment background check(s) conducted on qualified candidates.
Post-offer pre-employment drug/health screening(s) required for some positions.
Equal Opportunity Employer - Veterans/Disabled

Job Recruitment Scams Warning

It has been brought to our attention that there have been instances of fraudulent job offers purporting to be from Hearst and/or its affiliates. These messages have been offering fraudulent employment opportunities to applicants and often asking for sensitive personal and financial information.

Please note that these communications are fraudulent. They do not originate from Hearst or any brands owned by Hearst nor are they associated with the Hearst recruitment process.

• Hearst (or any of the organizations that recruit on our behalf) will never ask for any money or payments from applicants at any point in the recruitment process.
• All individuals who are successful in gaining an offer of employment from Hearst whether directly or indirectly are always required to go through a formal recruitment process which will always involve a virtual or in person meeting with a Hearst employee or representative.

The FTC has issued helpful guidance about these types of scams at #LI-Onsite