Assistant Clinic Director (Comal County MH Center)
Assistant Clinic Director (Comal County MH Center)
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Job Description
Job Details
Description
At Hill Country Mental Health and Developmental Disabilities Center our vision is to empower people foster hope
support choice and celebrate success.
Help us help others:
The Assistant Clinic Director is under the direct supervision of the Clinic Director. This position works closely with the clinic director to ensure that all aspects of the clinic operation are sound from day to day. This includes planning for staff shortages allocating administrative support staff to fill gaps and where necessary providing administrative support and/or direct service to individuals in need. This position requires a credential of QMHP-CS along with completion of crisis training. This position would assist with the on-call rotation as necessary. This position is expected to carry a small caseload in addition to providing supplemental coaching and training to clinic staff to ensure quality services are being provided.
You will get to:
- Oversee the training and operation of admin duties to include:
- PAP demo/financials scheduling customer service payments CPL reports/bills gas/mileage logs VA contract requirements
- Analyze the workflow of admin processes to ensure services are provided in a timely efficient and trauma-informed manner
- Complete daily audit reports of scheduled doctor/NP appts. Coordinate scheduling of any needs with an emphasis on updated demo/financials ANSA authorizations and PCRPs
- Oversee facilities maintenance and upkeep. Report all issues to the Facilities Manager at OSC.
- Oversee virtual appointments and maintain effective communication with departments that require virtual services (VA intake FasPsych other telehealth providers)
- Maintain QMHP credential attain/maintain ANSA/CANS certification and crisis certification
- Fill in as needed within the limits of the credential
- Model cultural competence person-centered care and healthy communication skills acknowledging person-centered culture toward team members community partners and individuals served
- Communicate daily with the director on any issues that impact clinic flow operations individuals served and community partnerships.
- Provide supplemental coaching and training to clinic staff to ensure quality services are being provided.
- Maintain a small caseload of individuals requiring direct services
- Fill in as the primary clinic supervisor in the event that the Clinic Director is unavailable
Qualifications
Youll definitely need:
- A bachelors degree from an accredited college or Human Services
- Two years of experience working in the mental health field or social service field which includes the delivery of services to individuals with Behavioral Health Disorders
- A valid Texas State Drivers License.
- Current automobile insurance and the ability to travel when necessary.
Well also want you to:
- Identify gaps in processes and work closely with other departments for process improvement
- Demonstrated ability to listen skillfully and collect relevant information
- Excellent verbal and written communication skills
- Excellent organizational skills and attention to detail
- Strong leadership skills with the ability to motivate and encourage others
- Proficient with Microsoft Office Suite or related software
- Comfortable working with technology and can easily navigate new technology platforms
- Efficiently move through a to-do list and effectively prioritize and triage competing demands
- Passion for connecting individuals and families with excellent care
- Can successfully work remotely
- Sustain a calm demeanor when under pressure to handle sometimes difficult situations.
- Provide exemplary customer service and care to your team.
- Work autonomously to complete assignments.
- Work cooperatively with others and be punctual and consistent in attendance because your people will rely on you!
Were excited to provide:
- PPO health insurance plan with option to add dependents.
- PPO dental plans and vision insurance options for healthy teeth and eyes.
- Employer-paid life insurance.
- 401(a) plan employer matches your contributions dollar for dollar for up to 8% of your salary. You are 100% vested after 3 years of service.
- 457/403(b)plan employees are immediately eligible to contribute to pre-tax earnings.
- Generous paid time off for fun and vacations and paid sick time for when youre under the weather.
- An authentic and caring environment where folks care about each other.
We can pay you:
$27.11 per hour and benefits plus good karma for doing good in the world.
Required Experience:
Director
Employment Type
Unclear
