drjobs Concourse Product Manager - Payments - Vice President

Concourse Product Manager - Payments - Vice President

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

$ 109250 - 177500

Vacancy

1 Vacancy

Job Description

Description
You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in the Concourse team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Job responsibilities
  • Develops a product strategy and product vision that delivers value to customers
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  • Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  • Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
  • Serves as a liaison between our Sales Implementation and Service Partners
  • Develops and maintains procedures and materials for clients billing compliance complaints sales enablement implementation service and vendor management
  • Incident management ensuring clients coverage teams and internal stakeholders are aware of platform issues and resolutions
  • Supports release communications and collateral updates
  • Supports the completion of change management activities across functional partners and monitors adherence to the firms risk controls compliance and regulatory requirements
Required qualifications capabilities and skills
  • 5 years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle design and data analytics
  • Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
  • Experience executing operational management and change readiness activities
  • Experience in product deployment processes
  • Client facing engagement
  • Proficient in crafting clear and concise written content
  • Ability to effectively communicate and collaborate with both internal teams and external clients
Preferred qualifications capabilities and skills
  • Demonstrated prior experience working in a highly matrixed complex organization
  • Developed knowledge of the product development life cycle
  • Knowledge of the Payments ecosystem




Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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