XM Research & Content Associate
XM Research & Content Associate
Posted on :
09-06-2025
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1 Vacancy
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Job Description
At Qualtrics we create software the worlds best brands use to deliver exceptional frontline experiences build high-performing teams and design products people love. But we are more than a platformwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit determination and a disdain for conventionbut most of all it requires close-knit high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
When you join one of our teams youll be part of a nimble group thats empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together by passing the mic and iterating until the best solution comes to light. You wont have to look to find growth opportunitiesready or not theyll find you. From retail to government to healthcare were on a mission to bring humanity connection and empathy back to business. Join over 5000 people across the globe who think thats work worth doing.
XM Research & Content Associate
Why We Have This Role
The XM Institute creates straightforward compelling thought leadership and training that inspires business leaders about experience management (XM) possibilities and helps them get real value from their programs. This role supports those efforts by producing data-driven reports supporting research and coordinating projects that make XM concepts accessible and actionable. Youll work closely with XM program leaders and teams across Qualtrics to drive content that helps organizations adopt proven XM practices and succeed.
How Youll Find Success
- Youre a self-starter who takes initiative and sees projects through to completion.
- You enjoy gathering and analyzing data to create clear actionable insights.
- Youre organized and capable of managing multiple cross-functional projects with focus.
- You have strong writing and editing skills that help you communicate complex ideas simply and persuasively.
- You stay curious and motivated by researching industry trends and thought leadership.
- Youre comfortable using tools like Qualtrics spreadsheets and presentation software to visualize and share findings.
- You thrive when supporting team efforts and contributing to a variety of tasks.
How Youll Grow
- Gain hands-on experience analyzing XM data and creating engaging visual reports.
- Build skills in supporting research through interviewing editing and content creation.
- Learn how to coordinate projects across teams in a fast-moving collaborative environment.
- Develop your writing and communication to influence internal and external audiences.
- Deepen your understanding of experience management and how it drives business outcomes.
Things Youll Do
- Publish data reports: collect and analyze data using the Qualtrics platform produce visualizations write reports and help publish them.
- Support XM Catalyst research through background research scheduling interviews and assisting with analysis editing and graphics.
- Coordinate cross-functional projects to market XM Institute content and manage digital content initiatives.
- Track thought leadership in the XM industry and conduct topical research to keep our materials relevant.
- Provide broad support to the XM Institute team across various projects and tasks.
- Help create XM guidebooks and adapt content from XM Institute thought leadership for use across different experiences.
What Were Looking For On Your Resume
- A B.A./B.S. with a strong academic record (major is not important).
- Experience or activities demonstrating leadership.
- Proficiency in word processing spreadsheets PowerPoint and the Qualtrics platform.
- Strong writing editing and communication skills.
What You Should Know About This Team
- Were a small global team focused on helping XM program leaders succeed in driving business outcomes.
- We produce practical inspiring content that gets used across Qualtrics and by customers worldwide.
- The work is varied and engaging no two days look the same.
- We collaborate closely with experts inside and outside of Qualtrics.
- We value learning teamwork and having a real impact on the XM industry.
Our Teams Favorite Perks and Benefits
- Culture: A vibrant work environment that encourages collaboration creativity and work-life integration.
- Team Engagement: Opportunities for team-building activities company-wide celebrations and a supportive community.
- Health and Wellness: Competitive health coverage wellness stipends and an annual experience bonus to enhance your personal and professional life.
The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week work where you want owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other protected characteristic.
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act Equal Opportunity Employment Employee Polygraph Protection Act
Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please let your Qualtrics contact/recruiter know.
Not finding a role thats the right fit for now Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events behind the scenes stories from the team interview tips hot jobs and more. No spam - we promise! Youll hear from us two times a month max with fresh totally tailored info - so be sure to stay connected as you explore your best role and company fit.
For full-time positions this pay range is for base per year; however base pay offered may vary depending on location job-related knowledge education skills and experience.A sign-on bonus and restricted stock units may be included in an employment offer in addition to a range of medical financial and other benefits based on eligibility criteria.
Washington State Annual Pay Transparency Range
$65000$65000 USD
Required Experience:
IC
Employment Type
Full Time
Key Skills
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