VP Medical Operations

Baylor St. Lukes Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our teams efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experiencemodeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

We are seeking a dynamic and experienced physician executive as Vice President of Medical Operations to lead our hospitals continuing emphasis on high-value safe patient care. This critical leadership role will oversee all aspects of physician performance quality and clinical integration ensuring we deliver care that is high-value (cost quality and patient experience) across the continuum. The VP Medical Operations will provide the clinical operational strategic and cultural leadership necessary to achieve this vision. This will be accomplished through the implementation of key strategic and operational initiatives that maximize clinical operations improve clinician alignment and satisfaction and lead evidence-based programs practices and activities. Success in this role will be measured by tangible improvements in key outcome measures including quality of care patient safety improved efficiency patient satisfaction and financial performance. This is an exceptional opportunity to make a significant impact on our organization and the patients we serve.

Key Job Responsibilities:

• Strategic Direction & Planning:Set the strategic direction for physician performance quality and clinical integration including planning and managing processes and services to meet current and future needs. Develop and integrate these plans to support our organizations vision mission and strategies.
• Clinical Program Leadership:Provide medical leadership oversight for the development of high-quality cost-effective and integrated clinical programs within the hospital.
• Collaboration & Relationship Building:Develop and foster effective collaboration between clinical departments divisions medical staff leadership faculty and other affiliated services to ensure an integrated approach to providing services and fulfilling the hospitals clinical research and educational goals.
• Clinical Operations & Integration:Establish medical director councils/clinical program leadership groups to conduct the work of clinical operations clinical integration and population health management. Collect and share group trend data on resource utilization and length-of-stay and work with councils/groups to develop implement and monitor improvement plans.
• Care Coordination & Utilization Management:Actively participate in the care coordination program including monitoring the appropriateness of procedures admissions and utilization of resources.
• Patient Safety & Quality Improvement:Provide leadership on all initiatives and concerns involving patient safety quality infection control risk management and patient service especially those related to physician issues.
• Influence & Alignment:Influence and engage peers to support improvements and facilitate alignment between clinical needs and resource requirements. Align metrics and improvement projects with the most important organizational goals.
• Peer Review & Credentialing:Ensure a robust peer review and credentialing process emphasizing quality safety service and behavioral issues on the part of the medical staff are addressed fairly and in a timely fashion.
• Partnership & Collaboration (Internal & External):Work collaboratively with hospital leadership Baylor College of Medicine and CHI St. Lukes Health System to develop and implement well-balanced clinical academic and research programs designed to ensure operational and strategic success.
• Compliance & Accreditation:Provide compliance and accreditation oversight for all institutional licensing agencies working with the CHI St. Lukes Health Chief Responsibility Officer when appropriate.
• Advisory Role:Advise the Hospital President CHI St. Lukes Healths CMO and Joint Venture Board on all physician practice issues.
• Data-Driven Improvement:Partner with the CHI St. Lukes Health Chief Quality Officer (CQO) to ensure high-quality cost-effective patient care by utilizing and analyzing the data developed by the CQO to guide and counsel medical staff members with respect to structure process quality of care and patient outcomes and to develop implement and monitor improvement plans.

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Required Education:

• Medical Doctor licensed to practice in the State of Texas
• Ten (10) years of practice experience; five (5) years medical staff leadership experience

Required Minimum Knowledge Skills Abilities and Training:

• Excellent organizational and verbal communication skills
• Excellent clinical and business skills
• Management skills suitable for a complex tertiary level patient care setting
• Knowledge in LEAN management techniques and regulatory readiness