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Under the direct supervision of the oncology services manager performs assigned duties including telephonic support for on-line authorization of routine services contacting specialty care providers monitoring patient eligibility and performing on-line data entry of routine authorizations / denials.
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Establish effective rapport and work closely with QA HCC Administration Clinical Patients Families and Billing teams to ensure that all patients have authorization for services performed.
Contacts providers with authorization denial and appeals process as applicable.
Verifies eligibility and authorization needs of current patients for continued services.
Able to work from spreadsheets in determining authorization needs.
Performs telephonic and on-line authorization requests for our services.
Assists in gathering information needed for clinical staff to determine continued services.
Assists in educating and acts as a resource to clinical and non-clinical departments.
Assists with the identification and reporting of potential quality management issues.
Accurately enter required information into all applicable systems.
Proficient in the use of Diagnosis Coding HCPCS Revenue and CPT coding. Continued education on all coding.
Education: High School or Vocational School graduate. Strong interpersonal skills. Ability to work independently or as part of a team. Ability to understand and apply guidelines policies and procedures.
Experience: One year of billing experience is preferred. Proficient in Microsoft office software. Previous medical office experience. Familiar with billing codes i.e. HCPCS Revenue CPT Coding Diagnosis Coding etc. Proficient Diagnosis Coding /CPT Coding / HCPCS / Revenue coding. Knowledge of electronic patient record systems.
License(s)/Certification(s):Valid drivers license when driving any vehicle for work-related reasons.
Required Experience:
Unclear Seniority
Full-Time