Senior Area Manager - Bancassurance (150379)
Senior Area Manager - Bancassurance (150379)
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Job Description
- Relationship Management with the Axis Circle Head Circle Business Managers Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank.
- Provide inputs to the CRM and make plans for achievement in order to support and contribute to Axis Bank Strategy.
- Periodic Analysis of the performance Counsel and Mentor performance Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.
Measures of Success:
Business Plan:-
Adj MFYP (Rs.) - Plan v/s Actuals
Activation plan:-
Seller Activation (%) - Plan Vs Actual
Red Branches:
Turnaround of Red Branches as per Plan
Achieve Product Mix & Case Size Plan:-
1. Product Mix (By Value) - Plan Vs Actual
2. Case Size : Plan Vs actual
Persistency:-
15th month Persistency (%) - >82.5 and as per plan
Retain Talent:
1. Retention rate - 70% (as per HR formula) ; G2M2 retention - >85%.
2. Kenexa Score improvement over last year
Effective Management of Customer:
1 Complaints incidence rate (complaints per 000/ NOP issued YTD
Leakage / Cancellations percentage
Key Relationships (Internal /External)
Effective Management of People & Customer
Retain talent -- 70% (as per HR formula)
Handling Customer Complaints
Required Experience:
Manager
Employment Type
Full Time
