AT&T Customer Service Representative
AT&T Customer Service Representative
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Job Description
Supreme Concepts Innovation is a prominent sales and marketing firm in the AREA that partners with innovative clients to deliver exponential services. Our goal is to provide products and services that will positively impact B2B customers lives. As we continue to expand we are looking for a dedicated AT&T Customer Service Representative to join our team.
As an AT&T Customer Service Representative you will be the first point of contact for current and prospective customers. You will assist them in the enrollment process ensuring a positive customer experience. The ideal candidate will be goal-oriented and enjoy working with people.
Responsibilities of an AT&T Customer Service Representative:
- Work closely with the marketing sales and other AT&T Customer Service Representatives to identify new sales strategies for improving B2B sales performance and optimizing customer satisfaction
- Engage with customers in person building strong relationships by listening to their needs and providing personalized product recommendations
- Manage customer accounts and address any complaints or concerns they have and offer personalized solutions fostering long-term loyalty
- Stay up to date on all products services and promotions offered to effectively assist customers and optimize sales opportunities
- Document customer interactions and sales activities to accurately track sales performance and customer retention
Qualifications of an AT&T Customer Service Representative:
- Experience in customer service retail or sales is preferred but not required
- Excellent communication and interpersonal skills with the ability to engage with customers and team members effectively
- Ability to thrive in a fast-paced environment independently and as part of a team
- Highly organized with strong attention to detail
- Flexibility to work evenings and weekends as needed
Why Choose Us
- Competitive weekly pay with performance-based incentives
- Personal growth and career advancement opportunities
- Supportive team environment
Required Experience:
Junior IC
Employment Type
Full-Time
