Food & Beverage Manager
Food & Beverage Manager
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Job Description
Overview
A substantial part of the 200-acre Viking Lakes mixed-use development this destination is home to the Minnesota Vikings headquarters Twin Cities Orthopedics Performance Center and TCO Stadium. The location is easily accessible from downtown Minneapolis and St. Paul the Mall of America and airport with additional uses for the planned development to include corporate offices retail restaurants and entertainment.
The 320-room luxury hotel features more than 35000 square feet of indoor and outdoor meeting and pre-function space including a 7500-square-foot ballroom a 4410-square-foot event center and six two-story hospitality lounges for groups and meeting planners to utilize. From small board meetings conferences and large galas or special events to Sunday football tailgates and more the Omni Viking Lakes Hotel accommodates groups of all sizes with its robust meetings offerings multiple food and beverage venues a signature spa and state-of-the-art fitness facilities.
Job Description
Omni Viking Lakes Hotel is seeking a Food & Beverage Manager. This team member willprovide proper training and supervision of all personnel including supervisors. To insure prompt courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To ensure the overall success of the restaurant by guest satisfaction surveys and utilizing financial controls.
Omni Hotels has been named one of the Best-Led Companies of 2024 by Glassdoor
If you love hospitality creating amazing customer experiences and the structure and benefits that come from working with a hotel company then you will love working with Omni!
Salary for this position starts at (based on experience): $65000 - $75000/year based on experience. Full Time Associates at Omni Viking Lakes are entitled to elect the following benefits: Medical Dental Vision and other healthcare benefits Paid Maternity Leave 401k and Paid Time Off Accrual. Omni Viking Lakes reserves the right to pay more or less than listed compensation scale based on factors not related to sex or race.
Additional associate benefits offered include discounts at the spa and restaurants discounted rates at other Omni properties corporate discounts continued education opportunities and more.
Responsibilities
- To consistently ensure the maximum guest satisfaction while dining in the restaurant.
- Pre-meal meeting conducted with service staff on a daily basis.
- Supervision of floor during operation.
- Ensure that service personnel follow service protocol including steps of service.
- Monitor timing of guest experience.
- Handle all complaints to the guests satisfaction.
- Maintain a consistently smooth-running operation.
- Make the Front of the House staff weekly schedule.
- Ensure Kitchen stewarding and cashier staff are on duty as scheduled.
- Ensure the side-stations are fully stocked with equipment.
- All side-work complete and checked out by the manager.
- Making sure the beverage machines are functioning properly.
- Ensure station rotation in seating.
- Assist in seating or service of guests as necessary.
- Coordinate all functions in dining room during service.
- Monitor productivity of service staff.
- Monitor and critique the quality and consistency of the food product.
- Making sure special boards and/or descriptions posted accurately.
- Continuously check food quality and presentation coming from kitchen.
- Maintain food displays during service.
- Monitor guest satisfaction and comments regarding food and service.
- To be familiar with clients so that there is constant recognition of all repeat guests.
- Review reservations on a daily basis and check against the VIP list from the front desk.
- All special attention details handled properly.
- Maintain the physical atmosphere and cleanliness of the restaurant.
- Ensure the staffs uniforms and appearances meet specifications.
- Make sure tabletops are set to specifications and during service constantly inspect tabletops side-stations and tray stands.
- All menus inspected daily by hostess.
- Make sure all equipment in good condition and clean.
- Make sure work areas are being maintained neat orderly and clean.
- All lights and music adjusted appropriately for each meal period.
- To contribute to the profitability of the restaurant through cost control effectiveness.
- Constantly perform positive up-selling techniques with service staff.
- Expedite table turnover and table resetting. Implement sales promotions and merchandising programs.
- Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
- Know and adhere to all company policies and procedures.
- Know emergency procedures (including CPR) and work to prevent accidents.
- Be familiar with and enforce all policies related to liquor liability laws.
- Perform any and all other duties assigned and/or required by management.
Qualifications
- Bachelors Degree or Equivalent preferred
- 4 years of experience in a previous Food & Beverage operations leadership role required
- Previous Restaurant General Manager or Assistant General Manager Experience preferred
- Flexible schedule including evenings weekends and holidays
- Understanding of financial statements and labor productivity
- Excellent communication skills
Physical Requirements:
- Must be able to stand and walk for an extended period or for an entire shift.
- Must be able to move lift carry push pull and place objects of moderate weight without assistance.
Working Environment:
- Interior of restaurant kitchen and designated bar area with occasional travel around resort property as needed.
- Exposure to various hazardous chemicals.
- Exposure to food items and beverages.
Tools & Equipment:
- MICROS computer and card telephone wine key
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statementIf you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
Required Experience:
Manager
Employment Type
Unclear
