Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailNow more than ever the Toast team is committed to our customers. Were taking steps to help restaurants navigate these unprecedented times with technology resources and community. Our focus is on building the restaurant platform that helps restaurants adapt take control and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants by restaurant people restaurants can trust that well deliver on their needs for today while investing in experiences that will power their restaurant of the future.
Bready* to make a change
As a Customer Success Trainer youll organize and lead the facilitation of our new hire enablement and upskilling programs for Care agents and managers both internal or from our Business Process Outsourcing (BPO) partners around the globe. You will also assist with the ongoing success of observational learning delivery and Train-the-Trainer/Mentor needs. Your training delivery will provide a welcoming memorable and impactful introduction to Toast by setting new hires up for success to hit the ground running in their new roles. Delivery of additional enablement programs will position you to expand knowledge establish clear expectations and grow Toast employees to continue their success. This position will work closely with Care Enablement Field Operations Leadership and Care business leaders to ensure our Care agents and managers (internal & BPO) have the knowledge confidence and skills to provide an exceptional experience for all of our customers during their journey at Toast.
About thisroll*:
Do you have the right ingredients*
Working Timings: 2:00 PM - 11:00 PM IST subject to shift due to business and training needs
Working Mode - Two days to office!
Relocation to Bangalore - Must (Applicable for outstation candidate only)
Diversity Equity and Inclusion is Baked into our Recipe for Success
At Toast our employees are our secret ingredientwhen they thrive we restaurant industry is one of the most diverse and we embrace that diversity with authenticity inclusivity respect and humility. By embedding these principles into our culture and design we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally check out: today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process please contact .
------
For roles in the United States It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Full Time