Internal Firm Services - Human Capital - L&D - Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Human Capital (HC)

Management Level

Manager

Job Description & Summary

At PwC our people in talent and development focus on finding deploying training and enabling talent through talent identification and enhancing employee skills and knowledge fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate assess educate and train employees in line with market developments and firm strategy.

As a learning and development generalist at PwC you will focus on designing and delivering innovative training programmes to enhance employee skills and knowledge. You will play a crucial role in fostering a culture of continuous learning and professional growth within the organisation.

Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects ensuring their successful planning budgeting execution and completion.
• Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
• Develop skills outside your comfort zone and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.

Job Description

Job Position: Business Services L&D (Manager)

About the Role

PwCs Learning & Development team is looking for an experienced L&D Manager who has strong experience and expertise in managing & executing end-to-end training lifecycle for our Business services segment. The individual would work closely with the Business Leaders SMEs & Global L&D to design & manage all technical & domain related learning requirements across a few territories.

Position Requirements

• Lead a team of L&D professionals effectively to deliver desired results
• Would be accountable for overall planning of the domain up-skilling calendars and support faculty alignment for delivering volumes of inhouse training based on domain learning roadmaps while working with SMEs
• Would engage with business leaders Campus Recruitment teams to discuss future campus recruitment plans and plan the overall execution effectively.
• Would work towards ensuring high employee experience for new hires during the training period
• Would ensure that a robust mechanism of measuring training impact has been designed to track impact of campus trainings and as required provide necessary course corrections
• Work closely with L&D teams across PwC to ensure that best practices are adopted and aligned in India.

What Youll Need

Skills

• Excellent capabilities in managing stakeholders and handling difficult conversations with calm and gain win-win outcomes-
• Have strong business acumen with an ability to understand how business processes and decisions impact people and organization
• Understand stated and unstated needs to design learning solutions based for business based on stakeholder interactions
• Work seamlessly in a matrixed environment balancing multiple stakeholders and their expectations
• Should have a thorough understanding of key concepts related to Learning design and project management.
• Drive the L&D brand within the organization by providing measurable learning outcomes
• Drive a strong Global and Country alignment and operate with a boundaryless mindset while driving solutions
• Strong networking skills with an ability to forge relationships with stakeholders and drive change
• Adept to manage change at short notice and be a change ambassador.

Qualification

• Bachelors degree
• Overall experience of 8 years in L&D and having managed new hire domain training at scale.
• Tech knowledge preferred

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Adult Learning Theories Analytical Thinking Career Training Coaching and Feedback Communication Content Curation Content Strategy Contract Management Creativity Curriculum Development Data Reporting Design Thinking Developing Presentations Developing Training Materials E-Learning Development Embracing Change Emotional Regulation Empathy Event Set Up Executive Education Facilitated Discussions Facilitate Training Sessions 36 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date