drjobs Operations Manager - Pilates Studio

Operations Manager - Pilates Studio

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1 Vacancy
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Job Location drjobs

Marina del Rey, CA - USA

Yearly Salary drjobs

$ 55000 - 70000

Vacancy

1 Vacancy

Job Description

Operations Manager - Pilates Studio
Location: 13448 Beach Ave Unit 1 Marina Del Rey 90292
Employment Type: Full-Time
Compensation: $55000-$70000 DOE performance-based bonuses studio perks
Reports to: Studio Owner/Director
About Us
At BASI Pilates Marina Del Rey were more than just a Pilates studio - were a vibrant welcoming
community rooted in mindful movement client care and quality instruction. With 7 state-of-the-art
reformers and a passionate team of instructors and front desk staff were on a mission to make
every class an exceptional experience. Were looking for a driven organized and people-focused
Operations Manager to lead our day-to-day studio operations.
Role Overview
The Operations Manager ensures the studio runs efficiently and smoothly creating a seamless
experience for both clients and staff. Youll be the go-to person for managing schedules supporting
staff handling client needs and keeping everything on track - from inventory to instructor subs.
Key Responsibilities
Studio Operations
- Oversee daily operations including studio opening/closing procedures
- Maintain studio cleanliness supplies and equipment upkeep
- Manage class schedule instructor coverage and booking software (e.g. Mindbody Bookee)
Staff Management
- Schedule and supervise 2 front desk team members
- Support instructor team (sub coordination communication team meetings)
- Onboard train and develop staff in collaboration with the owner
Client Experience
- Resolve client concerns with empathy and efficiency
- Oversee intro offer performance and client retention workflows
- Ensure a consistent high-quality front desk and studio experienceSales & Business Support
- Track and report on membership sales renewals and intro offer conversions
- Support marketing campaigns and community events
- Manage retail inventory and merchandise restocking
Financial & Admin Support
- Assist with payroll input and staff hours tracking
- Monitor studio KPIs (attendance revenue retention)
- Communicate studio needs and insights to ownership regularly
What Were Looking For
- 2 years of operations studio management or team leadership experience (fitness/wellness
background preferred)
- Excellent communication and organizational skills
- Friendly proactive and solutions-oriented mindset
- Familiarity with Mindbody Bookee Mariana Tek or similar CRM platforms
- Passion for wellness Pilates and team-building
Perks
- Unlimited studio classes
- Team discounts on retail
- Paid time off
- Monthly performance bonuses based on studio growth goals
To Apply
Send your resume and a short note about why youre passionate about this role to:



MISSION STATEMENT

At Urban Design Specialists we are driven by the imperative role that architecture plays in enriching the human experience. We strive to create unique environments that positively impact the world by implementing sustainable technologies and efficient construction methods. With an interactive design process we begin by gaining a holistic view of our clients vision and apply our expertise to bring the project to life. Our analytical design process involves the application of original design solutions with both traditional and unconventional construction techniques. Throughout the development we keep our clients informed and comply with their budget to ensure satisfaction as we move the project to completion.

UDS provides a comprehensive host of services to our clients from consulting and conceptual design to building permits and construction administration. We have worked on projects that range in scale and typology from custom homes and multi-family to mixed-use developments and commercial buildings. We apply a unique perspective in order to achieve an innovative and timeless design. At UDS no job is too small or too big.



Required Experience:

Manager

Employment Type

Full-Time

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