Senior Production Service Engineer
Senior Production Service Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
What you get to do in this role:
- Provide relief and sustainable resolution to issues within our infrastructure.
- Use your experience in software development systems engineering and networking to proactively prevent repeatable issues.
- Drive initiatives with partner teams to improve the reliability and performance of the infrastructure through improved system design.
- Drive a culture of intolerance to manual activity which results in a highly automated environment delivering scalable solutions.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
- Proficient in technical writing.
- Coding experience in various languages ( Python C/C Golang or JavaScript).
- Extensive experience in working with Linux-based environments.
- Expert knowledge of system configuration troubleshooting and optimization.
- Extensive experience troubleshooting firmware and configuration issues.
- Experience working directly with hardware vendors for troubleshooting and RCAs
- Ability to identify topics develop maintain guides and process documentation
- Deep knowledge of Linux systems.
- Networking skills IP addressing and routing.
- MySQL database administration.
- Monitoring of large and scalable systems applications and networks.
- Uncompromising attention to detail.
- Ability to work in shifts that cover one weekend day.
JV20
For positions in this location we offer a base pay of $140700 - $239200 plus equity (when applicable) variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline and individual total compensation will vary based on factors such as qualifications skill level competencies and work location. We also offer health plans including flexible spending accounts a 401(k) Plan with company match ESPP matching donations a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
