Electrode Sales Support Representative
Electrode Sales Support Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Professionally handles incoming requests inquiries and orders from customers as well as from Inside Electrode Sales Team
- Works with multiple Cadwell departments to ensure that customer issues are resolved promptly and thoroughly
- Demonstrates professionalism and a positive solutions-oriented approach when interacting with customers and co-workers
- Stays current on Cadwell products and software and proficient on use of internal systems
- Performs other duties as assigned
- Associate degree in related field or 2 years of related education/experience required; Bachelors degree preferred
- 2 years of experience in customer service sales or other relevant experience required
- Pleasant positive patient and helpful customer service skills
- Communicates clearly and professionally through listening speaking and writing skills
- Strong business math skills; read and interpret data and reports
- Computer skills: MS Office and Google applications query tools and database systems and applications
- Completes work both independently and as an effective member of the team adapting to changing requirements deadlines and priorities as needed
- Must develop knowledge of Cadwell product lines and how electrodes and accessories are used by clinicians and know what questions to ask in order to be effective in assisting customers
- Critical success criteria include attention to detail organized approach to work effective time management and follow-through
- General office positions may require some reaching bending stooping squatting crawling kneeling pushing pulling lifting and carrying up to 20 pounds finger dexterity repetitive motions standing walking sitting hearing visual acuity color vision and 2-way written/verbal communication. More specific details may be provided as needed or requested.
- Extensive use of computer and telephone
- Work assigned shifts to cover department hours of 7:30am-4:30pm PST; overtime may be required to meet business needs
Required Experience:
Unclear Seniority
Employment Type
Full Time
