Sr. Analyst - Process Excellence (GBS Finance)
Sr. Analyst - Process Excellence (GBS Finance)
Posted on :
07-06-2025
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1 Vacancy
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Job Description
JOB DESCRIPTION
The Process Excellence Senior Analyst for Global Business Services (GBS) is responsible for driving process improvements and operational efficiency within the Purchase-to-Pay (PTP) Order-to-Cash (OTC) and Record-to-Report (RTR) processes. This role involves analyzing existing processes identifying areas for enhancement and implementing strategies to optimize performance reduce costs and improve overall efficiency. They collaborate with cross-functional teams stakeholders and subject matter experts to lead process improvement initiatives and drive positive outcomes.
Critical Results:
- Analyze existing processes and identify areas for improvement within PTP OTC and RTR processes.
- Develop and implement process improvement initiatives to enhance operational efficiency.
- Collaborate with cross-functional teams to ensure successful implementation of process improvements.
- Utilize data analysis tools to monitor performance metrics and identify opportunities for further optimization.
- Contribute to the development of best practices and standard operating procedures for GBS processes.
Key Responsibilities and Accountabilities
- Conduct comprehensive analysis of the PTP OTC and RTR processes to identify areas for improvement efficiency gaps and opportunities for cost reduction.
- Utilize process improvement methodologies such as Lean Six Sigma to identify and implement process optimization initiatives.
- Develop and document standardized procedures work instructions and process maps to enhance process efficiency accuracy and consistency.
- Identify and implement automation and digitization opportunities to streamline GBS processes and enhance data integrity.
- Identify root causes of process inefficiencies and recommend data-driven solutions to drive continuous improvement.
- Track project progress monitor risks and implement corrective actions as necessary to achieve project objectives.
- Collaborate with stakeholders process owners and subject matter experts to understand requirements gather feedback and build consensus for process improvements.
- Conduct training sessions and workshops to educate GBS employees on new processes tools and techniques related to process excellence.
- Gather and analyze process performance data key performance indicators (KPIs) and metrics to assess process effectiveness and identify areas for improvement.
- Develop and maintain dashboards and reports to track and communicate process performance and improvement initiatives to stakeholders and management
- Communicate project updates improvement initiatives and process changes effectively within the scope of work
Travel & Hybrid work
- Primarily works in an office environment
- Hybrid working
- Job requires the following physical activities
- Working at a computer and video display terminal more than 80% of the time.
Qualifications and Skills:
- Bachelors degree in Business Administration Finance or a related field. A masters degree is a plus.
- Proven experience in process improvement methodologies such as Lean Six Sigma Kaizen or similar. (must)
- Strong analytical and problem-solving skills with the ability to analyze complex data and derive actionable insights.
- Proficiency in data analysis tools such as Excel SQL or data visualization software.
- Project management skills with the ability to lead and manage cross-functional process improvement projects.
- Knowledge of GBS operations specifically in the PTP OTC and RTR processes is highly desirable.
- 7 Years experience in GBS industry
- 2 Years relevant experience in process improvement projects for Finance domain.
Communication:
- Excellent communication and presentation skills to effectively convey complex concepts to stakeholders at various organizational levels.
- Strong stakeholder management and interpersonal skills with the ability to build relationships and influence stakeholders.
LOCATION
IND GBS Office BengaluruFULL TIME/PART TIME
Full timeCurrent LS&Co Employees apply via your Workday account.
Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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