DGM - Digital Technology
DGM - Digital Technology
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Job Description
Date Posted:
Country:
IndiaLocation:
No.92 Jigani Industrial Area II Jigani Village AnekaKarnataka BANGALORE -560 105 IndiaPosition Title: DGM - Digital Technology
Location : Bangalore
Job Summary:
The India Factory IT Manager is responsible for the operational execution and management of IT services within factory operations. This role ensures that IT solutions are effectively delivered and maintained to support the factorys operational efficiency and productivity.
On a Typical Day you will
Operational Liaison:
- Act as the primary operational contact between the factory and IT teams.
- Ensure clear and effective communication to support factory operations.
- Develop and maintain working relationships with factory personnel to address operational needs.
IT Service Management:
- Monitor and ensure the availability reliability and performance of IT services in the factory.
- Address and resolve IT issues promptly to minimize downtime.
- Manage the operational lifecycle of IT services including applications infrastructure network IoT mobility Audit and compliance.
Project Implementation:
- Lead and coordinate the execution of DT projects ensuring they meet operational timelines and requirements.
- Work with cross-functional teams to facilitate project implementation and resolve any operational challenges.
- Report on project progress and ensure deliverables align with factory needs and set Project benefits.
Process Optimization:
- Identify and implement practical improvements to enhance operational efficiency and reduce costs.
- Support initiatives aimed at streamlining factory processes through technology.
- Stay informed on IT best practices and technologies.
Change Management:
- Manage the impact of DT changes to ensure minimal disruption.
- Provide training and support to factory staff on new IT tools and systems.
- Engage with users to address and resolve resistance to changes.
Data Management:
- Ensure the accuracy and availability of operational data for production and maintenance.
- Implement and support analytics tools to enhance operational decision-making and performance.
Compliance and Security:
- Ensure IT operations comply with corporate policies industry standards and regulations.
- Collaborate with security teams to maintain operational security measures.
- Protect sensitive operational data within the factory.
What You Will Need to be Successful:
- Education: Bachelors degree in IT Computer Science Engineering or related field.
- 10 years in IT operations management with min 3-5 years in a manufacturing environment.
- Proven experience in operational delivery of IT services and systems (Manufacturing ERP Manufacturing Execution Systems PLM : Windchill IoT).
- Strong understanding of manufacturing processes and factory operations.
- Excellent problem-solving and communication skills.
- Effective Project management & Collaboration skills.
Key Competencies:
- Operational Excellence
- Problem-Solving
- Teamwork
- Adaptability
- Customer Focus
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
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Required Experience:
Director
Employment Type
Full-Time
