Response Operations Manager

Location: Brisbane Australia Full-time 2 year fixed term contract
Must have valid work rights in Australia

• Play a critical role in supporting humanitarian logistics operations during times of crisis.
• Develop solutions to logistical challenges.
• Contribute to the development of operational concepts and strategies in support of humanitarian responses.

Contribute to a world where people communities and the planet thrive.

Tetra Tech International Development is a leading development consulting firm working with government businesses and NGOs to solve complex development challenges in the Indo-Pacific region. For more informationplease visit our website

The opportunity

As a Response Operations Manager you will provide essential support in logistics coordination and operations during humanitarian responses. You will work closely with various stakeholders including government agencies NGOs and international organisations to ensure the timely and efficient delivery of humanitarian assistance. Your expertise will be vital in managing logistics processes ensuring that supplies reach those in need quickly and effectively.

Reporting to the Humanitarian Response Lead you will also be responsible for identifying logistical challenges and developing solutions to enhance operational effectiveness. Your role will involve collaborating with a multi-disciplinary team contributing to the continuous improvement of logistics practices and ensuring that HLC is prepared to respond to emergencies with agility and precision.

The Program: Humanitarian Logistics Capability

The Australian Department of Foreign Affairs and Trade (DFAT) Humanitarian Logistics Capability (HLC) facilitates the timely effective and flexible delivery of the Australian Governments humanitarian assistance and emergency relief program around the world providing high quality multifaceted flexible and responsive project management and humanitarian supply chain solutions in support of Australias Humanitarian Emergency Relief activities.

The goal of HLC is to facilitate humanitarian action that saves lives alleviates suffering and enhances human dignity during and in the aftermath of conflict disasters and other humanitarian crises. The HLC warehouse in Brisbane maintains the largest stockpile of prepositioned humanitarian emergency relief supplies within the Southern Hemisphere with the capacity to respond to three simultaneous crises and can support at least 11000 families or 55000 people.

The HLC maintains core capabilities to perform critical tasks across six functional areas: Logistics Planning and Coordination; Procurement; Warehousing; Shipping and Transport; Deployment Support and Technical Assistance and Program Management and integrates cross-cutting thematic priorities of Gender Equality Disability and Social Inclusion (GEDSI) Greening Localisation Innovation Partnerships and Indigenous engagement into all operations and activities

Tetra Tech International Development as the Implementing Contractor for the HLC will work closely with DFAT other Commonwealth response capabilities international organisations and humanitarian partners to implement HLC operations and activities across all aspects of program management and delivery.

Your role

• Support the management of logistics planning and coordination activities identifying challenges and providing solutions;
• Coordinate the transportation and delivery of humanitarian supplies to designated recipients both before and during a disaster;
• Maintain accurate records and reporting on logistics operations and partner needs;
• Collaborate with interagency representatives to track movements and ensure readiness for incoming shipments;
• Capture and share lessons learned to inform future logistics operations and enhance effectiveness; and
• Assist in the management of logistics processes including procurement and inventory management.

About You

You are a proactive and solutions-oriented logistics professional with experience in humanitarian or international development contexts. Your ability to work collaboratively with diverse stakeholders allows you to navigate complex logistical challenges effectively. You possess strong communication skills and a commitment to operational excellence ensuring that humanitarian efforts are well-coordinated and impactful.

You will have

• Experience in logistics coordination or operations within humanitarian or development settings.
• Strong analytical and problem-solving skills with the ability to think critically and adapt to changing circumstances.
• Excellent communication and interpersonal skills with the ability to engage effectively with stakeholders and work cross culturally.
• A commitment to inclusive and gender-responsive practices in humanitarian logistics.

For a complete position description please click here.

Have questions or want to know more about the role please contact:

Katie Wilde

Associate Director Talent Acquisition

Email:

Telephone:

How to Apply

If we have sparked your interest and you meet the requirements of the role click the Apply for Job button and submit your application before the closing date wed love to have you join our team supporting our humanitarian logistics operations.

Applications for this position closemidnight AEST Sunday 22 June 2025

Your completed application will include:

• Resume
• Cover letter (not exceeding two pages) outlining your suitability for the position by demonstrating how your qualifications experience knowledge skills and personal attributes align with the selection criteria.

Tetra Tech has a zero-tolerance approach to sexual exploitation abuse and harassment (SEAH) child abuse and exploitation modern slavery and safeguarding related retaliation and this zero-tolerance extends to inaction. Tetra Tech is committed to being a child safe organisation and to promoting a culture that supports gender equality and addresses the gendered drivers of violence against women and children. It is committed to fostering a culture where we prevent and respond decisively and appropriately to harm against people and that all people are treated with dignity and respect irrespective of country project or office where we work. This will require compliance with Tetra Techs Safeguarding and other Codes of Conduct and our associated safeguarding policies (Child Protection and Child Safety Prevention of Sexual Exploitation Abuse and Harassment (PSEAH) policy and procedure and Modern Slavery. Any successful applicants will be required to undertake satisfactory referee and criminal record checks prior to being appointed to any position.