Technology Support Assistant
Technology Support Assistant
Posted on :
07-06-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
JOB DESCRIPTION: Technology Support AssistantNature of the PositionAs a member of the Thornton Academy Helpdesk team the Technology Support Assistant provides comprehensive technology support to faculty staff and students across campus. This role includes troubleshooting hardware software and connectivity issues delivering direct assistance and ensuring timely and effective resolution of technology concerns. The position operates under the guidance of the technology department team and contributes to maintaining high standards of service throughout the Technology Support Assistant reports directly to the Director of RequirementsWe are seeking a candidate who: Is outgoing personable and able to work constructively with faculty students and colleagues Communicates clearly and professionally Demonstrates strong organizational skills and attention to detail Can manage multiple tasks set priorities and work both independently and collaboratively Possesses a working knowledge of:Apple iPads and computersGoogle Apps (Gmail Drive Docs Sheets)Microsoft Word and ExcelExperience working in a school setting and comfort in classroom environments is Responsibilities Representative responsibilities include (but are not limited to):Serving as a responsive and available resource for faculty and students Providing technology support in offices classrooms and on-campus residential settings Offering assistance via remote support phone and in-person visits Supporting major Technology Office initiatives (e.g. device collection distribution updates) Participating as a collaborative member of the technology team Completing additional IT projects and responsibilities as assigned by the Director of Technology Associate Head or HeadmasterPreferred SkillsWhile not required the following skills are considered a plus:Basic knowledge of the PowerSchool SIS Experience with Google Workspace domain administration Familiarity with Windows configuration and management Experience managing Apple devices with an MDM platform (preferably JAMF) Experience with Cisco and Meraki network devicesRequired Application Process:All those interested in applying must submit:1. School application form (Non-Instructional available at careers page) Please include Applicant: Technology Support Assistant in the Subject line2. Letter of interest3. List of three references with contact informationEmail documents to: electronic submission is not possible materials may be mailed or delivered to:Lisa EstabrookThornton Academy438 Main StreetSaco ME 04072Non-Discrimination PolicyThe Thornton Academy Board of Trustees has adopted a non-discrimination policy. Thornton Academyconsiders all applicants without regard to race age color ancestry or national origin religion gender genderidentification sexual orientation physical or mental disability marital veteran or any other legally protectedstatus.2025 Created by B. Nasse
Employment Type
Full-Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
