Facility Operations Center Engineer, DCC Communities
Facility Operations Center Engineer, DCC Communities
Posted on :
07-06-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-06-2025
Job Description
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Ready to elevate your career Were in search of a dynamic and motivated individual to play a crucial role in our cutting-edge Facility Operations Center (FOC). If you thrive on problem-solving and want to be on the frontline of monitoring critical facility infrastructure were eager to learn more about you!
The FOC is the Command Center of AWS Data Centers. Our team is responsible for the remote monitoring of Data Center power and cooling infrastructure globally. The FOC is at the forefront of supporting Data Center critical teams and initiating immediate event response.
Role Overview:
As a FOC Engineer you will play a pivotal role in supporting our onsite operations teams by providing remote monitoring of Data Center infrastructure. Your expertise in critical facility infrastructure and your ability to thrive in a fast-paced setting will contribute to the overall success of our operations.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Analyze alarm monitoring systems and follow escalation processes
- Review work requests from field technicians for compliance
- Create and document tickets
- Act as a key point of contact for onsite Data Center teams offering support to optimize facility operations
- Maintain a solid understanding of critical facility infrastructure
- Execute vision and goals for the team or department
- Ability to support a 40-hour workweek including weekends and holidays as part of a fixed-shift schedule in our 24/7 operations environment
- Work a flexible schedule including weekends and/or holidays
About the team
Welcome to the Facility Operations Center (FOC) the heartbeat of AWSs Command Center for Data Center Operations. At the FOC we function as a unified team tirelessly monitoring AWS Data Centers across the globe 24/7x365. Our operational model adheres to a follow-the-sun approach eliminating the need for night-shift.
The pillars of our team are Safety Security and Availability. These principles guide every facet of our operations reinforcing the reliability of AWSs Data Centers.
We seek candidates who share our commitment to safety security and availability and who are driven to make a tangible impact within our team.
bout AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 2 years of Command Control Center and/or relevant work experience in a critical facility environment
- 2 years of Technical (Military/Trade School) training and/or experience or Bachelors degree in engineering or equivalent
- 2 years of data center engineering experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Ready to elevate your career Were in search of a dynamic and motivated individual to play a crucial role in our cutting-edge Facility Operations Center (FOC). If you thrive on problem-solving and want to be on the frontline of monitoring critical facility infrastructure were eager to learn more about you!
The FOC is the Command Center of AWS Data Centers. Our team is responsible for the remote monitoring of Data Center power and cooling infrastructure globally. The FOC is at the forefront of supporting Data Center critical teams and initiating immediate event response.
Role Overview:
As a FOC Engineer you will play a pivotal role in supporting our onsite operations teams by providing remote monitoring of Data Center infrastructure. Your expertise in critical facility infrastructure and your ability to thrive in a fast-paced setting will contribute to the overall success of our operations.
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.
Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Analyze alarm monitoring systems and follow escalation processes
- Review work requests from field technicians for compliance
- Create and document tickets
- Act as a key point of contact for onsite Data Center teams offering support to optimize facility operations
- Maintain a solid understanding of critical facility infrastructure
- Execute vision and goals for the team or department
- Ability to support a 40-hour workweek including weekends and holidays as part of a fixed-shift schedule in our 24/7 operations environment
- Work a flexible schedule including weekends and/or holidays
About the team
Welcome to the Facility Operations Center (FOC) the heartbeat of AWSs Command Center for Data Center Operations. At the FOC we function as a unified team tirelessly monitoring AWS Data Centers across the globe 24/7x365. Our operational model adheres to a follow-the-sun approach eliminating the need for night-shift.
The pillars of our team are Safety Security and Availability. These principles guide every facet of our operations reinforcing the reliability of AWSs Data Centers.
We seek candidates who share our commitment to safety security and availability and who are driven to make a tangible impact within our team.
bout AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.
- 2 years of Command Control Center and/or relevant work experience in a critical facility environment
- 2 years of Technical (Military/Trade School) training and/or experience or Bachelors degree in engineering or equivalent
- 2 years of data center engineering experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Employment Type
Full-Time
Key Skills
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