Service Development Manager
Service Development Manager
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Job Description
At our Mining business area were committed to making mining safer smarter and more sustainable. As our new Service Development Manager you take lead in shaping how we deliver service from workshops to field service operations across Northern Europe.
If youre passionate about people processes and progress this is your opportunity to make a real difference.
Why join us
We believe in collaboration responsibility and bold ideas. Youll work in a hybrid role based in Jrflla or Kiruna with the flexibility to travel across Nothern Europe. Youll be part of a team that values inclusion innovation and continuous improvement helping us build a safer more efficient future for our customers and people.
About your job
In this position you oversee and develop our service departments in Nothern Europe and workshops at both strategic and operational levels. You ensure we meet high standards in safety health and environment and introduce smart tools like engine diagnostics and oil sampling into daily routines and increase the level of predictive maintenance. Another important focus is the incorporation of digital equipment data into everyday service work along with the standardization of processes across regions.
You lead competence development by designing impactful training programs introducing digital learning tools and collaborating closely with HR and local leaders. Building a strong technical support network and enabling seamless knowledge sharing across teams and divisions is your key to success!
About you
Were looking for someone with a technical education or a bachelors degree and solid experience in service operations ideally related to mining or construction machinery. Your previous roles involved leading technician teams and have given you the tools to easily coach and facilitate learning. Youre comfortable and proficient with digital tools and are willing to familiarize yourself with specific systems. Youre ready to take on a role with frequent travel within northern Europe based on business needs. Acting in global environment calls for excellent communication skills in English.
You bring energy initiative and drive to make things better. As a clear and confident communicator you thrive in collaborative settings and enjoy working closely with others to reach shared goals. Taking ownership comes naturally to you whether its your own tasks or supporting your team. Most importantly youre passionate about growth both your own and that of the people around you.
Our culture
At Sandvik were tech driven innovative and entrepreneurial. We believe that success is a team effort so we value diversity and are committed to creating an inclusive culture where people can be themselves and reach their full potential. So we invest in supporting each other learning together and celebrating our differences. Visit our stories hub LinkedIn or Facebook to get to know us further.
Contact information
For further information about this position please contact Kaspar Steffen Business Line Manager Parts & Services
Weve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter.
Union contacts Sweden
- Susanna Viltstig Unionen 46 (0)70-
- Fredrik Andersson Akademikerfreningen 46 (0)70-
- Olle Hansson Ledarna 46 (0)70-
Recruitment Specialist: Ulrika Gruffman
How to apply
We have an ongoing selection in this process and ask you to send your application no later than June 22nd 2025. Click apply and include your resume and cover letter in English. Please note that we dont accept applications by e-mail. Job ID: R0080097.
As we aim for a fair recruitment process we utilize assessment tools to safeguard objectivity. When you apply for this job you will therefore receive an invitation via email to a personality and logic ability test. Feedback comes immediately after the test has been completed and the selection process begins after the application deadline.
To learn more about our recruitment process please visit our career site or contact HR Services at
Required Experience:
Manager
Employment Type
Full-Time
