Customer Service Advocate
Customer Service Advocate
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Job Description
SRMC Has an Exciting Opportunity for Qualified Candidates!
Position: Full Time Customer Service Advocate
Department: Patient Accounting
Shift: Days
PURPOSE
The primary purpose of your position as Customer Service Advocate is to perform assigned duties in an efficient manner in accordance with established procedures and as directed by your supervisor to assure that a successful viable department is maintained at all times. The primary duties of the Customer Service Advocate is to obtain payments on accounts owed for the services rendered and to assist patients with questions or concerns with their patient accounts.
QUALIFICATIONS
High school graduate with emphasis on clerical studies
- Some exposure to clerical responsibilities. Strong interpersonal skills with the ability to handle large variety of circumstances and conditions.
- Ability to work well with co-workers.
- Computer skills.
- Customer Service and phone experience a plus.
- Knowledge of insurance terminology helpful.
BENEFITS
Competitive wages
Medical/prescription insurance
Dental insurance
Vision insurance
Accident and critical insurance
Employer paid life insurance
403 (b) retirement with employer matching
Tuition reimbursement
Continuing education reimbursement
Cafeteria discounts
Employee Assistance Program
Employment Type
Full Time
