Manager, Primary Care Quality Improvement

Are you passionate about leading and empowering a team to drive meaningful progress in Primary Health Care Come work with a dedicated and passionate team working for the benefit of patients clients and clinicians to improve primary care in Victoria.

• Remuneration: Band 5.1 - $ 107710.76 - 127354.26 11.5% superannuation generous NFP salary packaging options up to $18550
• Full Time; Permanent role (Part-time arrangements genuinely considered)
• Docklands office location - Hybrid; WFH (2-3 days)

You will be part of the Health System Integration (HSI) team working to strengthen primary care through strategic initiatives and collaborative engagement. You will lead a high - performing team nurturing key internal and external stakeholder relationships and shaping transformative improvements within primary care in Victoria.

The ideal candidate will be a forward-thinking leader with proven expertise in people management capable of driving strategic quality improvements in primary care and leading initiatives that build capability across teams and services.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN) - Victorias largest independent locally governed and run not-for-profit PHN dedicated to improving primary health care in Melbournes northern western suburbs and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.

What are PHNs

PHNs have been established with two key objectives:

• Increasing the efficiency and effectiveness of services for community members particularly those at risk of poor health outcomes
• Improving coordination of care to ensure people receive the right care in the right place at the right time.

At NWMPHN we offer:

• Flexible working arrangements including work-from-home options.
• Up to 6 days of Paid Life Leave per calendar year for cultural celebrations family events birthdays etc.
• Support for parents with Paid Parental Leave options.
• Additional Paid leave during End-of-Year close down period.
• Generous NFP salary packaging health and wellbeing programs and professional development opportunities.
• Supportive and inclusive workplace culture.
• Opportunities for professional development and career progression.

For more information on Staff benefits please visit: will my typical week look like

You will lead a highly engaged team working to improve primary care and delivering improvements in the General Practices across Victoria. This role is responsible for overseeing and managing the design and delivery of all activities relating to implementation of quality improvement projects. You will be integral in ensuring primary health care providers are engaged in a manner reflecting the NWMPHN Primary Care Engagement Strategy NWMPHN Primary Health Care Stakeholder Engagement Framework and Primary Health Care Leadership Framework. You will also lead the development and delivery of stakeholder engagement processes and capacity building initiatives such as workshops forums and meetings.

About you:

• Combination of relevant qualifications in public health primary health care or general practice areas of study and/or practical experience to support effective performance in the role.
• Experience in applying project management methodologies and quality improvement strategies within primary care environments will be highly regarded.
• Well-developed understanding of preventive healthcare strategies including health promotions disease prevention and early intervention.
• Demonstrated commitment to primary and preventative healthcare with a strong understanding of its critical role in improving community health outcomes and reducing hospital admissions.
• Well-developed interpersonal skills and an ability to form effective professional relationships and networks with a broad range of stakeholders across all levels.
• This role may require offsite travel. Current Drivers License and reliable vehicle is mandatory.

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.

We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity adaptability and the right skills - even if you dont check every box in the responsibilities or qualifications section - we still encourage you to APPLY!

Should you need any specific support or accommodations during the recruitment process or afterwards please reach out to the HR team at

Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check and Working with Children Check

Please note applications close on 23 June 2025 Monday 8:00am