AD, Integrated Field Execution Effectiveness - NPS

The Insights and Decision Science (IDS) team is dedicated to enabling improved decision-making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US business bringing insights and challenging ideas to empower smarter data-driven decision-making. Reporting into the ED Integrated Field Execution Effectiveness this role is crucial in enhancing the performance and impact of the field force.

The AD Integrated Field Execution Effectiveness plays an important role in conducting the analyses to identify key drivers to improve efficiency and effectiveness of the US field organization. By supporting the development and refinement of key performance indicators for segments the field force they ensure the field is well-equipped to achieve engagement goals educational objectives appropriate patients on medicine and ultimately US Commercial targets.

• Support a systematic comprehensive evaluation of the effectiveness (performance) a given Novartis field team (Commercial Medical Novartis Patient Services etc.)

• Review processes aimed at proactively uncovering key pain points and drivers of success at the field team level

• Implement local level opportunity identification process in partnership with Field organizations

• Provide field team leadership with relevant performance metrics and evaluations to enable responsive strategic decision making

• Work to establish near-real time awareness of field team performance across their function

• Provide analytics on HCP Account & Medical Expert engagement to support their function

• Monitor field force adherence to internal tool (e.g. NBA / decision engine interactive visual aids etc) recommendations (e.g. HCP prioritization call plans follow-ups) comparing performance of high vs low adopters etc.

• Identify potential threats and opportunities through proactive competitive benchmarking

Novartis seeks an individual with extensive experience in the pharmaceutical or healthcare industry with a strong understanding of field force operations and sales strategies. This individual should have a proven track record of leading and managing high-performing teams with a focus on driving execution effectiveness and achieving strategic objectives. A strong analytical background is essential with the ability to analyze complex datasets and derive actionable insights.

Essential Requirements:

Education: Bachelors degree in related field is ; Master of Science and/or MBA preferred

The pay range for this position at commencement of employment is expected to be between $152600.00 and $283400.00 a year; however while salary ranges are effective from 1/1/25 through 12/31/25 fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further final pay determinations will depend on various factors including but not limited to geographical location experience level knowledge skills and abilities. The total compensation package for this position may also include other elements including a sign-on bonus restricted stock units and discretionary awards in addition to a full range of medical financial and/or other benefits (including 401(k) eligibility and various paid time off benefits such as vacation sick time and parental leave) dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired employee will be in an at-will position and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time including for reasons related to individual performance Company or individual department/team performance and market factors.