Instructional Designer - Technical Writer
Instructional Designer - Technical Writer
Posted on :
06-06-2025
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1 Vacancy
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Job Description
Job Title: Instructional Designer Technical Writer
STATUS: Full-Time Exempt
Location:Caldwell ID
Department:Human Resources
Reports to: Training and Development Specialist
Be the Difference with JTS Mission Critical Group!
At JTS Mission Critical Group we dont just hire employees we empower skilled professionals to drive real impact. Through our people-centered management approach we attract hire and retain exceptional individuals by fostering a culture where innovation thrives transparency is valued and resilience is key. Our core valuesHave Humanity Be Transparent Drive Innovation Be Resilient Always Reliable and Gritdefine the way we work and succeed together.
Come be a part of the MCG Way where your contributions matter your growth is supported and your career has purpose. Join us and help shape the future!
Job Summary:
The Instructional Designer Technical Writer is responsible for designing developing and maintaining engaging accurate and user-friendly instructional materials and technical documentation that support employee training and development and internal knowledge management. This role bridges technical expertise with learning theory to produce materials such as manuals e-learning modules work instructions quick reference guides and job aids for a range of audiences within the manufacturing industry.
Who You Are:
- You have a strong foundation in instructional design and technical writing with the ability to tailor content for various learning styles and skill levels.
- Youre skilled at collaborating with subject matter experts to extract key information and turn it into well-structured easy-to-understand materials.
- Youre proficient with tools for authoring publishing and managing learning content (e.g. Articulate Adobe Suite Microsoft Office Confluence MadCap Flare).
- You apply adult learning principles and instructional best practices to create materials that are not only informative but effective.
- You take initiative seek feedback and continuously refine your content based on learner needs and business goals.
- Collaborate with subject matter experts (SMEs) to gather technical information and translate it into clear concise and engaging instructional content.
- Develop and maintain training materials including manuals SOPs e-learning modules onboarding guides troubleshooting documents and instructional videos.
- Apply adult learning principles and instructional design best practices to create effective training programs and materials.
- Use authoring tools (e.g. Articulate Storyline Adobe Captivate Camtasia) and documentation platforms (e.g. Confluence MadCap Flare Microsoft Word) to develop and publish content.
- Conduct needs assessments and analyze learning gaps to design targeted training interventions.
- Ensure consistency in tone format and terminology across all documentation and training assets.
- Maintain version control and documentation accuracy through regular audits and updates.
- Support project rollout and product launch efforts with training and reference documentation.
- Evaluate the effectiveness of instructional materials and revise content based on feedback and performance metrics.
- Other duties as assigned.
Qualifications & Experience:
- Bachelors degree in Instructional Design Technical Communication Engineering Education or related field.
- 2 years of experience in instructional design and/or technical writing preferably in a technical manufacturing or engineering environment.
- Experience working in rapid growth companies.
- Strong writing editing and content structuring skills.
- Proficient in instructional design tools and content management systems.
- Understanding of technical subject matter and the ability to translate complex information into learner-friendly formats.
- Ability to work independently and manage multiple projects simultaneously.
- Excellent attention to detail organization and communication skills.
- Experience with SCORM/xAPI-compliant learning content.
- Familiarity with LMS platforms (e.g. Moodle Docebo SAP Litmos).
- Graphic design or video editing experience is a plus.
- Knowledge of Agile or Lean methodologies.
- This position may require occasional travel to company sites or field locations to gather content or deliver training.
- Bilingual (Spanish/English) skills preferred.
JTS Proudly American-Made
At JTS we take pride in producing high-quality American-madeproducts while providing a workplace where employees can thrive. With locations in Caldwell and Nampa ID and Abilene TX we offer a supportive fast-paced environment with excellent benefits and career growth opportunities.
What JTS Offers:
- US Proudly American-Made Be part of a company committed to U.S. manufacturing
- Competitive Pay Weekly pay with direct deposit
- Time Off Generous PTO and 10 paid holidays
- Comprehensive Benefits Affordable health dental and vision insurance
- Retirement Savings 401k with a 4% employer match
- Wellness & Support Employee Assistance Program and Wellness Program
- Career Growth Development opportunities to help you advance
- Perks & Discounts Annual boot allowance and 15% off at Carhartt
- Engaging Culture Company events and a team-driven environment
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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