Human Resources Specialist
Human Resources Specialist
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Job Description
8x8 Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industrys most integrated platform for Customer Experiencecombining Contact Center Unified Communications and CPaaS APIs. The 8x8Platform for CX integrates AI at every level to enable personalized customer journeys drive operational excellence and insights and facilitate team collaboration.
We help customer experience and IT leaders become the heartbeat of their organizations empowering them to unlock the potential of every interaction. With one platform one ecosystem and one data model you can turn every team into a customer-facing team and unify your CX to conquer the complexity.
As an organization we are looking for Team8s who are AI-proficient open to innovation and skilled in leveraging AI for efficiency and growth.
Learn more on our company website at follow our pages on LinkedIn Twitter Facebook and Instagram.
Key Responsibilities:
Employee Relations & Compliance
Provide expert advice on employee relations matters (e.g. disciplinary grievance absence management) in line with UK/Irish employment law and company policy.
Ensure all HR practices are legally compliant
Manage internal investigations and liaise with legal counsel when necessary
Mediate conflict resolution disciplinary actions and grievance handling
Employee Engagement
Support onboarding and induction processes to ensure a seamless employee experience
Work with managers on employee development coaching and performance improvement plans
Act as a trusted advisor to manager and employees offering coaching and guidance
Foster a positive work culture through engagement initiatives and feedback mechanisms
Advocate for employees
HR Operations
Support cyclical HR processes such as appraisals pay reviews and engagement surveys.
Monitor and report on key HR metrics and trends.
Lead or contribute to UK-specific and EMEA-wide HR projects (e.g. DEI wellbeing hybrid working).
Qualifications:
Bachelors degree in Human Resources Business Administration or related field.
5 years of progressive HR experience preferably in an international or matrixed organization.
Solid understanding of UK and Irish employment laws and HR best practices
Broader European experience would be an advantage
Strong interpersonal communication and consulting skills.
Ability to manage multiple stakeholders and balance responsibilities
Proficiency in HRIS systems and Microsoft Office Suite.
For a closer look into what life at 8x8 UK Ltd. is about check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness which is why we have been a member of the Living Wage Foundation for many years and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.
Our Job Applicant Privacy Notice can be found here.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
