Customer Service Representative
Customer Service Representative
Posted on :
05-06-2025
Employer Active
1 Vacancy
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Job Description
100% Onsite.
Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of Google Suite applications such as Gmail Sheets Docs and Drive
Keyboarding/typing at least 40 wpm and 10-key skill
Skilled in the customer service technique of conflict de-escalation and resolution
Abilities:
- Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
- Ability to work with a high degree of autonomy and also participate collaboratively as part of a team
- Ability to work in a confidential manner ensuring information is shared with internal and external individuals in an appropriate manner
- Ability to understand and solve problems by applying basic analytical skills to include collecting all the relevant information and data needed to address the problem; organizing classifying and synthesizing the data into fundamental issues; from the information identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and identifying the options and solutions for addressing the problems analyzed
- Ability to learn and apply LEAN concepts principles and tools
- Willingness and ability to embody ADOR s core values of Do the Right Thing Commit to Excellence and Care About One Another
Selective Preferences
- One or more years working in a high production environment
- Previous experience with Continuous Improvement Six Sigma and/or Lean
- Previous experience in customer service emphasizing on professionally and courteously serving customers in a fast paced environment
- Bilingual in English and Spanish
Requirements (If these are not shown on the candidate s resume they will be rejected).
- 2 years of experience in a customer service role
- 1 year of experience in a high product environment
- Experience with cash handling
2+ years of experience in a customer service role 1+ year of experience in a high product environment Experience with cash handling
Employment Type
Full Time
Key Skills
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