Talent Account Director

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.    

We are looking for anAccount Directorto join our teamasa trusted adviserwith a relentless focus onbringing value to our customerswithin Mid -Market sector. You will be responsible for helping our customers effectively engage withoursolutions(Talent Learning & Glint). You will be dedicated to making our customers stronger and seeking out opportunities for growth. Although you possess a strategic approach to selling and strive to meet/exceed revenue goals you will always have your clients best interest in mind and act as their internal advocate to ensure they are set up for success. 

Responsibilities: 

• Researches Customers business and prepares thoughtful questions and insights in advance of customer meetings 

• Asks layered open-ended questions to understand and clarify Customers objectives and challenges beyond surface-level detail 

• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customers organization 

• Shifts communication style and content to fit the needs of different stakeholders 

• Leads with Solutions not products when making recommendations aligned to Customer objectives 

• Sells with Integrity 

• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together 

• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements 

• Uses data and insights to support investment recommendations or overcome customer objections 

• Proactively mitigates churn risk by adopting a smart customer-centric approach 

• Engages customersthroughout to confirm and clarify value and adaptsastrategy when needed to optimize ROI 

• Drives Customer growth by proactively identifying opportunities to deliver greater customer value 

• Applies business acumen in Account Planning by considering economic industry and company factors with a Customer-centric lens 

• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy 

• Agrees to joint accountability with colleagues and cross-functionalteams foroptimal customer success 

• Practices humility and asks for help from colleagues when faced with a challenge or unknown 

• Is disciplined in Territory and Account Planning Forecasting and Quota Attainment 

• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles 

Qualifications :

Qualifications 

Basic Qualifications: 

• 7 years of relevant applicable sales experience 

Preferred Qualifications: 

• Experience with SaaS opportunities andCRM platforms 

• Knowledge of software contract terms and conditions with the ability to create fair transactions 

• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results 

• Excellent communication negotiation and forecasting skills 

• Ability to gather and use data to inform decision making and persuade others 

• Ability to assess business opportunities and read prospective buyers 

• Ability to orchestrate the closure of business with an accurate understanding of prospect needs 

Suggested Skills: 

• Forecasting 

• Negotiation skills 

• Communication skills

Additional Information :

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No

Employment Type :

Full-time