Engineering Manager (CX)
Engineering Manager (CX)
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Job Description
As an Engineering Manager you will play a key role in leading infrastructure projects supporting AI-powered applications and working closely with clients to ensure smooth deployment and integration. This role is ideal for someone with strong technical foundations in cloud DevOps and automation who is also looking to grow their leadership skills while working on real-world AI infrastructure challenges. You will collaborate with Software Engineers Data Scientists DevOps and clients to ensure system reliability efficient cloud-native deployments and seamless client onboarding. This is a hands-on leadership role where you will balance technical execution project coordination and stakeholder management.
Infrastructure & Operations
- Support the design and scaling of cloud-based infrastructure ensuring security cost-efficiency and high availability.
- Implement and maintain CI/CD pipelines automating deployments for efficiency and reliability.
- Oversee monitoring observability and logging ensuring system health and uptime.
- Manage incident response and disaster recovery planning ensuring fast recovery and minimal downtime.
- Work with security best practices including IAM data encryption and compliance requirements.
Professional Services
- Collaborate with clients to understand their technical needs and ensure successful deployment of AI-powered solutions.
- Provide technical support and guidance to clients during onboarding integration and troubleshooting.
- Work closely with business and product teams to align infrastructure solutions with client requirements.
- Develop documentation and training materials to help internal teams and clients effectively use our platforms.
Leadership & Growth
- Act as a bridge between technical and business teams ensuring smooth communication and alignment.
- Mentor and support engineers helping them grow their expertise in cloud DevOps and automation.
- Lead small projects and develop leadership skills by taking ownership of critical technical initiatives.
- Stay up to date with emerging technologies in cloud infrastructure automation and AI.
Qualifications :
- 25 years of experience in leadership across infrastructure DevOps or site reliability engineering (SRE).
- Proven ability to hire manage and when necessary let go of team members with a strong focus on maintaining team alignment and performance standards.
- Experience working with cloud platforms (AWS Azure GCP) and container orchestration (Kubernetes Docker ECS).
- Hands-on experience with infrastructure as code (IaC) tools such as Terraform Pulumi or CloudFormation.
- Strong understanding of CI/CD automation using tools like GitHub Actions ArgoCD or Jenkins.
- Knowledge of monitoring and observability tools such as Prometheus Grafana Datadog or OpenTelemetry.
- Experience with databases and storage solutions like Postgres Redis Neo4j or MongoDB.
- Basic knowledge of networking security and identity management.
- Comfortable engaging with clients and stakeholders with good communication skills.
- Interest in growing into a leadership role with a willingness to take on more responsibility over time.
Nice to have
- Experience with customer-facing technical roles (e.g. technical consulting customer success professional services).
- Familiarity with AI Ops and MLOps managing AI models in production.
- Experience with scripting and automation (Python Go Bash).
- Knowledge of FinOps and cost optimization in cloud environments.
Additional Information :
If You applied for this position the Controller of your personal will be ALTER SOLUTIONS POLSKA Sp. z o.o. with its registered office at Przyokopowa 31 01-208 Warsaw. The personal data provided by you will be processed for the purpose of the recruitment process and for future recruitment processes. You will have the right too choose one or both options on next page.
You have the right to access the content of your data request their rectification erasure restriction of processing the right to data portability the right to object to the processing of your data and the right to lodge a complaint to the President of the Personal Data Protection Office.
Remote Work :
No
Employment Type
Full Time
