Danish Customer Advisor in Lisbon
Danish Customer Advisor in Lisbon
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Job Description
Grow Your Career in Customer Support!
Are you passionate about helping others and making a real difference in their day-to-day experience Were looking for a motivated and customer-focused Customer Support Specialist to join our dynamic team. If you thrive in fast-paced environments and enjoy meaningful interactions this role could be your next step forward.
Role Overview:
As a Customer Support Specialist youll assist users through phone chat email and social media addressing inquiries related to accounts payments and technical issues. Your goal will be to deliver a seamless and satisfying support experience with every interaction.
Key Responsibilities:
- Deliver outstanding customer service across various communication channels
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Assist users with tasks like account setup verification login issues and payment troubleshooting
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Resolve technical problems quickly and professionally
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Serve as a reliable contact point particularly for customers in the sports sector
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Build trust by communicating with empathy patience and clarity
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Adhere to company standards to ensure consistent service quality
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Offer suggestions for process improvements and customer journey enhancements
Requirements:
- Fluent in Danish (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 0-1 year of experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Competitive Salary: We offer attractive compensation that reflects your skills and experience recognizing and rewarding your contributions
- Meal Allowance: Enjoy a meal allowance to keep you energized during working hours
- Health and Life Insurance: Benefit from comprehensive coverage to support your well-being.
Onsite Work: Engage and grow in a collaborative office environment
Relocation Package: Receive support if relocating to ensure a smooth transition
Ready to take on this exciting opportunity Apply today and lets connect!
Employment Type
Full Time
