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You will be updated with latest job alerts via email Slovak-speaking Customer Support Representative Sofia Bulgaria
Location: On-site Sofia Bulgaria
Work Schedule: Full-time Rotational Shifts (Monday Sunday)
Are you a native or fluent Slovak speaker with a passion for helping others Were looking for a Customer Support Representative to join our team in Sofia Bulgaria supporting customers from the retail industry. Youll be the first point of contact for our Slovak-speaking customers providing assistance with product information order tracking and issue resolution.
This is a full-time on-site position offering professional growth opportunities in an international work environment.
Key Responsibilities
Provide top-quality customer support via phone email and chat in Slovak
Assist customers with inquiries related to orders products returns and more
Maintain a high level of customer satisfaction through professional and friendly interactions
Accurately document customer interactions and follow up on open issues
Collaborate with internal departments to resolve customer concerns efficiently
Requirements
Fluent Slovak language skills
Good communication skills in English (for internal communication)
Previous experience in a customer service role is a plus
Excellent interpersonal and problem-solving skills
Basic computer literacy and comfort with using support tools and CRMs
Must be located in Sofia Bulgaria or willing to relocate
Non-EU citizens must have valid documentation that permits them to reside and work in Bulgaria
What We Offer
Competitive salary with performance-based bonuses
Full training provided
Multicultural work environment and friendly team culture
Career development opportunities
Apply Now!
Send us your CV in English and lets start your next career chapter in customer support!
Full Time