Account Manager - Poland

If youre here its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 25 countries. Every year 200k merchants generate over 4B in sales through our platform and over 20M customers get their goods delivered in minutes.

Together we revolutionize the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our strong culture and non-vanilla personality.

A Talent House.

Our commitment to being a force for good.

We have a vision: To give everyone easy access to anything in their cities. Our vision is ambitious for that we need driven talent! And this is where your ride starts

YOUR MISSION

Were looking for a doer relationship-builder and growth-driver to join our North Area team based out of Gdansk! As a Territory Account Manager youll be the go-to person for our top-tier restaurant partners making sure they thrive and win with us.

Your mission Turn up the heat! Build rock-solid relationships cook up exciting marketing activations and fuel growth for the best spots in your city. If you love the fast-paced startup grind making an impact and working with the hottest names in foodthis is your shot.

Lets build some epic relationships!

THE JOURNEY

• Establish excellent relationships with Glovos partners through consistent and proactive communication identifying their needs and building engagement (Partner meetings and business reviews).
• Evaluate follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.
• Draw and execute plans making your partners grow through promos negotiations marketing activations and menu performance (selling items AOV Conversion Rate cross selling and upselling).
• Ensure that Glovo has the best content by signing exclusivities with partners.
• Optimise Glovos visibility through marketing actions with our partners (using marketing kits merchandising etc).
• Improve Glovos revenue through commission renegotiation and selling assets.
• Understand build action plans and follow up on churned and inactive partners.
• Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow develop and make a difference.

WHAT YOU WILL BRING TO THE RIDE

• At least 1 year of experience in high-performance account management or business consultancy
• Bachelor in Business Administration Marketing Industrial Engineering or Public Relations is a plus. Preferably with experience in FMCG food-hospitality or on-demand delivery industry.
• Comfortable working in a high growth and high-performance start-up with a fast pace
• Proficient with different common business platforms and programs such as G-suite MS Office etc.
• Native level proficiency in Polish and advanced level in English
• Strong Commercial skills
• Brilliant communication and interpersonal skills
• Project management skills highly organized and detail-oriented
• Problem solver data-driven with an analytical approach
• Empathetic inclusive and curious attitude

Individuals representing diverse profiles encompassing variousgenders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• The freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year and personal days off.
• Enhanced parental leave.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!