Field Operations & Logistics Manager
Field Operations & Logistics Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Clutch:
Were on a mission to reinvent the way people buy sell and own cars. Are you game
Clutch is Canadas largest online used car buyer and retailer delivering a seamless hassle-free car buying and selling experience to drivers everywhere. Customers can browse hundreds of cars from the comfort of their home get the right one delivered to their door and enjoy peace of mind with our 10-Day Money-Back Guarantee and thats just the beginning.
Named two years in a row to the Globe & Mails list of the Top Growing Companies in Canada and also awarded spots on Deloittes Technology Fast 50 and Fast 500 lists were looking to add curious hard-working and driven individuals to our growing team.
Headquartered in Toronto Clutch was founded in 2017 and currently services Ontario New Brunswick Nova Scotia and Prince Edward Island with recent expansion into British Columbia. Clutch is backed by a number of world-class investors including D1 Capital Canaan Real Ventures BrandProject and Upper90. To learn more visit .
About the role:
Were looking for a Field Operations & Logistics Manager to lead our ground operations in British Columbia. Youll play a critical role in scaling Clutchs presence in this market building a high-performance team improving workflows and driving the operational strategy that supports our next phase of growth.
Youll be both tactical and strategic expected to balance day-to-day execution with longer-term planning. Youll work closely with regional leadership to build a repeatable efficient operation capable of supporting hundreds of vehicle transactions per week. Automotive or logistics experience is a plus but success in a high-growth fast-moving environment is what matters most.
What Youll Do:
- Drive market growth: Work closely with regional leadership to support the ramp-up of BC operations including volume growth planning infrastructure improvements and expansion initiatives.
- Strategy & continuous improvement: Identify operational bottlenecks and opportunities and implement changes to improve throughput reduce costs and enhance the customer experience.
- Coach and develop your team: Hire train and coach a high-performing team thats empowered to own their work. Set performance standards and provide ongoing feedback and mentorship.
- Maintain operational rigor: Ensure all processes are well-documented and consistently followed including SOPs paperwork accuracy and safety protocols.
- Scheduling and workforce planning: Managing daily field operations schedules and supporting future staffing needs
- Leading by example: Jumping in to support field activities when needed
What Were Looking For:
- 2 or more years in a supervising role managing a team of 5 members
- Relentless desire for winning and high performance on the team
- Comfortable with tech-enabled processes and proficient in using software tools such as Google Sheets AirTable etc.
- You have an ownership mindset where you are end responsible for the results of your team and no excuses
- Flexible schedule and are open to working some evenings and weekends
- Comfortable working on-site at our 5400 Minoru Blvd Richmond location
- Must have a valid Class 5 Drivers License
Why Youll Love It at Clutch:
- Be a part of a team disrupting a traditional industry
- Freedom to innovate and ownership of your role
- Competitive pay!
- Comprehensive health and dental benefits from day 1!
Clutch is committed to fostering an inclusive workplace where all individuals have an opportunity to succeed. If you require accommodation at any stage of the interview process please email
Required Experience:
Manager
Employment Type
Full Time
