Quality Assurance Associate II

Through our dedicated associates Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive make a difference and be part of a culture where individuality is noticed and valued every day.

Looking for a Mid-night Shift Job Weve Got the Perfect Opportunity!

Quality Assurance Associate II

Location: (Onsite) Plano TX
Employment Type: Full-time employment benefits and team atmosphere
Work Schedule: Sunday -Thursday 2pm through 10:30pm
Pay: $17.50-$18.50

About the Quality Assurance Associate II role

In this role you will be responsible for overseeing the quality standards within a print mail environment. Key duties include sampling the quality of work for all clients entering data from prepared materials and collaborating with the Quality Control team to achieve productivity targets. Additionally the candidate will be expected to provide support during audits client visits and uphold high quality standards. A successful candidate will possess strong attention to detail self-confidence and the ability to work autonomously.

Key Responsibilities:

• Quality Assurance: Conduct thorough inspections of printed materials and mailings to ensure they meet quality standards and client specifications.
• Process Monitoring: Monitor the print and mailing processes to detect and resolve any quality issues promptly.
• Documentation: Maintain detailed records of quality checks inspections and any issues detected. Document and report non-conformities and work with teams to resolve them.
• Testing: Perform sample testing of print and mail batches to verify alignment color accuracy print clarity and other quality metrics.
• Compliance: Ensure all processes and products comply with company policies industry regulations and client requirements.
• Coordination: Collaborate with print operators mail room staff and supervisors to address quality issues and implement corrective actions.
• Training: Assist in training team members on quality standards and procedures.
  Continuous Improvement: Participate in continuous improvement initiatives to enhance quality control processes and efficiency.
• Safety: Adhere to all safety guidelines and maintain a clean and organized work environment.

Qualifications:

• Education: High school diploma or equivalent; a degree or certification in quality control printing technology or a related field is a plus.
• Experience: Previous experience in print production mail processing or a quality assurance role is preferred.
• Strong attention to detail and analytical skills.
• Ability to identify and resolve quality issues promptly.
• Familiarity with print production equipment and mailing processes.
• Basic computer skills and proficiency in quality management software.
• Strong communication skills and ability to work effectively in a team environment.
• Physical Requirements:
• Ability to stand for long periods lift up to 40 pounds and perform repetitive tasks.

What We Offer:
Full-time employment (40 hours per week)
Career growth and advancement opportunities
Comprehensive benefits package starting Day 1 (medical dental vision)
Paid training and consistent work schedule

Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $17.50-$18.75 an hour.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race color creed religion ancestry national origin age gender identity gender expression sex/gender marital status sexual orientation physical or mental disability medical condition use of a guide dog or service animal military/veteran status citizenship status basis of genetic information or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to.You may alsoclick here to access Conduents ADAAA Accommodation Policy

At Conduent we value the health and safety of our associates their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs we DO require that you provide us with your vaccination status where legally permissible. Providing this information is a requirement of your employment at Conduent.