Technician - IT
Technician - IT
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Job Description
Why Ballys:
Ballys Corporation is a global casino-entertainment company with a growing omni-channel presence currently owning and managing 15 casinos across 10 states a golf course in New York a horse racetrack in Colorado and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle UK further expands its international footprint and enhances its diverse entertainment offerings. It also owns Ballys Interactive International formerly Gamesys Group a leading global interactive gaming operator Bally Bet a first-in-class sports betting platform and Bally Casino a growing iCasino platform.
With 10600 employees the Companys casino operations include approximately 15300 slot machines 580 table games and 3800 hotel rooms. Ballys also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (Queen) the above portfolio is expected to be supplemented with four additional casinos across three states one of which will be an additional state that expands Ballys jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees and operations that currently include approximately 2400 slot machines 50 table games and 150 hotel rooms to the Ballys portfolio. Ballys will also become the successor of Queens significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
As an IT Technician install and maintain computer systems and networks. You will also instruct users of the systems to ensure appropriate efficient and safe usage of the IT infrastructure.
Responsibilities:
Foster an environment that embodies Ballys Born to Entertain philosophy by creating a fun-filled entertaining atmosphere
Enthusiastically promote Ballys customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Set up workstations with computers and necessary peripheral devices
Check computer hardware to ensure proper and efficient functionality
Install and configure appropriate software and functions according to specifications
Develop and maintain local networks in ways that optimize performance
Ensure security and privacy of networks and computer systems
Provide orientation and guidance to users on how to operate new software and computer equipment
Organize and schedule upgrades and maintenance without deterring others from completing their work
Perform troubleshooting to diagnose and resolve problems (repair or replace parts debugging etcetera)
Maintain records and logs of repairs and fixes and maintenance schedule
Identify computer or network equipment shortages and place orders
Perform other duties as assigned
Qualifications:
Must be 21 years of age or older
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board
Must have a high school diploma or equivalent
Must have practical experience installing and maintaining systems
Must have excellent communication and analytical
Must have open work availability to work nights weekends and holidays
Whats in it for you:
Competitive Salary with annual performance reviews
Comprehensive health coverage plan that includes medical dental and vision
401(K)/ Company Match
Access Perks and Childcare discounts
Target Salary Range: $21.50 - $25.75/hr
Physical Demands & Work Environment:
Frequently required to lift up to a maximum of 30 pounds
Frequently required to push kneel climb stoop bend and twist as well as reach overhead
The work environment contains bright lights loud noise and stressful situations.
Required Experience:
IC
Employment Type
Full-Time
