Licensing Specialist (Admin Asst III) - Racing Division
Licensing Specialist (Admin Asst III) - Racing Division
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Job Description
Department Information
The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service teamwork accountability integrity and respect.
The vision of the department is to empower businesses and individuals through quality customer service innovation and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue pleaseenjoy this brief video!
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Description of Job
This position is located in theDivision of RacingLakewood Office and will also be required to work as needed at the Divisions Arapahoe Park and off-track facility located at26000 E. QuincyAve Aurora CO 80016 and is critical to supporting and accomplishing the mission and vision of the Division. This position will provide continued support services for the Licensing section within Racing as well as the public and licensees. Functions include processing and issuing licenses; Establish process image and maintain licensing files; Provide phone coverage. This position reports to the Agent in Charge.
Application Processing
- Processes business and individual applications after investigation has been completed and update changes on licenses. This position creates business licenses and licensee badges.
- Examines temporary staff work for accuracy and completeness.
- Makes licensing decisions in accordance with rules regulations and procedures.
- Works with other licensing jurisdictions to correct deficiencies on license applications prior to licensing applicants.
Scanning and Filing
- Correctly enters updated and new data to licensee files in Divisions licensing databases.
- Position correctly upload scanned and approved applications to licensees files in the Divisions licensing database and updates data to licensee files with information provided by licensees.
- Updates the Divisions licensing databases with miscellaneous paperwork received by licensees.
Data Entry
- Correctly enters new and updated data to licensee files in Divisions licensing databases.
- Correctly uploads scanned and approved applications to licensees files in the Divisions licensing databases.
- Position updates the Division licensing databases with miscellaneous updated paperwork sent in by licensees.
Other Duties as Assigned
- Accepts payment from licensees receipts of funds and reconciles cash for daily deposit.
- Position follows up on correspondence with licensees and the public and disseminates new information to licensees and the public as needed.
Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Residency Requirement:
This posting is only open to residents of the State of Colorado at the time of submitting your application.Class Code & Classification Description:
G3A4XX ADMINISTRATIVE ASSISTANT III MINIMUM QUALIFICATIONS:
Education and Experience:Three (3) years of general clerical experience in an administrative or office support role demonstrating high level decision making and multitasking.
General clerical duties may include: the accurate and timely completion and processing ofdocuments and information electronically; scheduling; accepting reservations or acceptingregistrations; reception and intake; record keeping and maintenance; meeting arrangements; document creation word processing; revising office procedures; compiling and formatting the content for program materials such as annual reports and newsletters; screening documents and supporting information to determine eligibility authenticity or identity; accounting for the units allotted funds by authorizing (signing) operating expenditures;*NOTE:Retail food service or call center customer service is not in an office support environment and will not be given credit toward the minimum requirements.
Substitutions:
College or university course work in Business or a similar discipline may substitute for theexperience on a year for year basis.
Necessary Special Requirements:
Applicants must be able to successfully pass a background investigation.
Preferred Qualifications:- Knowledge and experience processing Racing license applications and renewals
- Experience with the Mylo Licensing system and GenTax system
- Possess a strong understanding of the Colorado Racing Codes and Rules
- Exceptional interpersonal/customer service skills
- Excellent written and communication skills
- Strong ability to multi-task
- Proven ability work independently and accept supervision
- Proven success organizing and tracking workload
- Attention to detail
- Established proficiency in position-related office technologies especially Microsoft Office
- programs to include Word and Excel
Conditions of Employment with theCDOR:
Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty integrity and public confidence.
As a condition of employment with the CDOR all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.
To be compliant with the new fleet vehicle policy Motor Vehicle Records (MVRs) will be pulled for review for workers who:
Have an assigned State fleet vehicle
Are required to operate a vehicle as part of the position
Utilize a State fleet vehicle as a pool vehicle
Minimum Qualification Screening
A Human Resources Analyst will only review the work experience/job duties sections of the online job application to determine whether you meet the minimum qualifications for the position for which you are applying.Only complete applications submitted before the closing date of this announcement will be reviewed.
Applicants must meet the minimum qualifications to continue in the selection process for this position. Do not use see resume or see attached statements on your application.
Cover letters and resumes will not be accepted in lieu of the official State of Colorado online application. Part-time work experience will be prorated.
Recommended attachments: Resume Cover letter
List your employment history starting with the most recent job including part-time temporary and volunteer jobs. If more than one job was held with a given organization list each job held as a separate period of employment.
Information must be accurate including dates of employment. If it is found that information provided is falsified you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.
The eligible list established from this posting may be used to fill additional vacancies.
Email Address:
All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from and addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
APPEAL RIGHTS
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email () postmarked in US Mail or hand delivered (1525 Sherman Street 4th Floor Denver CO 80203) or faxed (303.866.5038) within ten (10) calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at ; or refer to 4 Colorado Code of Regulations (CCR) 801-1 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.
Supplemental Information
Equity Diversity and Inclusion Compliance
The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.
The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any pre-employment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAAA inbox
We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.
If not applying online submit application to:
If you are not able to submit an online application a paper application is available at this link:PDF State Paper Application(Download PDF reader). Paper applications must be received via email to by the closing date and time of the application period listed on this announcement.
Methods of Appointment:
Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However at the discretion of the appointing authority the position(s) may be filled by another method of appointment for a valid articulated business reason.
Step Pay Program:
Per the requirements of the Step Pay Program any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classifications pay range based on completed years in their current class series.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
