About the Ethereum Foundation
Background
About this Role
The UX Lead at Protocol will collaborate closely with our Protocol Architecture team to ensure Ethereum evolves in ways that directly benefit users. This is not a traditional product design role. Instead it focuses on user research strategic UX thinking and shaping the foundations of protocol-layer decisions before they reach the UI.
This role is foundational: you will not only define and advocate for exceptional user experiences but also infuse user-centric thinking into technical decisions across the organization. Your work will impact millions of current and future Ethereum users.
Youll be responsible for:
- Establishing and embedding UX best practices within Protocol ensuring user experience is a first-class consideration in technical design and strategic decisions.
- Conducting deep user-focused research to identify pain points opportunities and interaction patterns across Ethereums ecosystem.
- Consulting and partnering with various technical teams within Protocol and the Ethereum ecosystem leveling up their understanding and execution of user-centered design.
- Driving user-focused conversations clearly articulating trade-offs and shaping decisions that impact Ethereums global community.
Protocol is a unique environment and youll encounter problems that are highly technical novel and challenging. You will thrive here if youre both strategic and tacticalequally comfortable articulating a vision and rolling up your sleeves to execute it.
Requirements
- 5 years of UX design experience ideally with significant exposure to deeply technical domains with Ethereum or crypto products: wallets apps infrastructure or protocols.
- Proven ability to conduct rigorous user research distill insights clearly and integrate them meaningfully into product development.
- Strong collaborative and communication skills; experience advocating for UX best practices among highly technical teams.
Open Questions and Initiatives
- What are the most urgent user pain points to solve and the most effective levers to address them
How we work
Protocol isnt a traditional workplace: it demands and rewards clarity rapid execution and genuine commitment to Ethereums mission. Distinct aspects of our work environment include:
- Ethereum period: the EF is in the privileged position where it only needs to consider what is best for Ethereum without other constraints. This opens the door for unconventional strategies and bold approaches that wouldnt be possible if we had to optimize for anything else.
- Public by Default: Most contributions happen in the open coordinating with stakeholders across the broader Ethereum community. This requires proactive engagement clear communication and effective collaboration without direct authority even (and especially!) when consensus is challenging.
- Agency Impact & Accountability: Youll have substantial freedom to define your own approach experiment and take ownership over your decisions. But with this autonomy comes clear accountability. Your work will be measured both by its immediate strategic impact and also by its second-order effects across Ethereums ecosystem.
This isnt a fit for everyone but for motivated independent individuals its uniquely empowering.
Contract Details
- This is a full-time role fully remote. Hours are flexible but you should generally be available around Eth oclock (14:00 UTC) for synchronous calls.
- Additionally while this isnt a strict requirement youll benefit from being able to travel a few times a year to events related to your work such as devcon or interop. - Lastly anons are welcome to apply and work under a pseudonym but will need to KYC with the Ethereum Foundation.