Housekeeping Supervisor - {Bilingual} 2nd Shift - Wyndham Bonnet Creek

We Put the World on Vacation

Housekeeping Supervisor (Video)
Direct and inspect work of Housekeepers and Houseman ensuring that quality and cleanliness standards are being met per WVO DOPs. Promoting the highest level of Guest and Owner satisfaction through housekeeping excellence special projects and duties assigned.

Essential Job Functions
Responsibilities include but are not limited to:
1. Supports Audit Standards: Directs room assignments and inspects work of Housekeepers and Houseman. Ensures Quality Assurance (QA) process is met resulting in appropriate cleanliness and quality levels; supports Loss Prevention and safety standards procedures (50% time)
2. Maintain Positive Customer and Associate Relationships: support Housekeeping and Resort Leaders in an effort to ensure proper staffing and scheduling for maximum productivity; assist in controlling payroll
costs to achieve maximum profitability; communicate priorities to staff through daily and weekly meetings (20% time)
3. Administrative Duties: Responsible to communicate inventory and purchasing needs to Housekeeping and/or Assistant Housekeeping Manager (10% time)
4. Maintain Cleanliness Standards: Participate in daily operations including cleaning and inspecting of units to maintain standards (10% time)
5. Reporting Problems: Identifies and reports maintenance related problems. (10% time)
6. Performs other duties as needed (5% time)

Minimum Requirements and Qualifications
a) Education
- High School diploma or equivalent training/experience required
b) Training requirements
- Valid drivers license preferred
- CPR certification preferred
c) Knowledge and skills
- Excellent eye for detail / cleanliness
- Demonstrated ability to work under pressure
- Ability to accurately follow and provide instructions both verbally and written
- Ability to direct work of others
d) Technical Skills
- Working knowledge of various computer software programs preferred
e) Job experience
- 1 year related housekeeping experience required.
- Supervisory experience preferred
- One to three years hospitality customer service experience preferred in discipline.

Unless there is a legal requirement experience will be accepted for the education requirement.

How Youll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical
• Dental
• Vision
• Flexible spending accounts
• Life and accident coverage
• Disability
• Depending on position paid time off parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel Leisure Co. Here youll find an inclusive environment where we deliver excellence and take time to have fun celebrate together and support one another. Were always looking ahead to whats next and how we can strengthen our business its neighboring communities and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process please email your request to including the title and location of the position for which you are applying.