Store Operations Manager- King of Prussia
Store Operations Manager- King of Prussia
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Store Operations Manager oversees Eatalys grocery fresh counters and quick service restaurants operations of the store. The Store Operations Manager is an operational leader who supports the definition of the strategy and is accountable for the execution of strategy. Additionally the Operations Manager analyzes data to drive sales while leading through example and support the operation on the floor.
Reports directly to the Director of Store Operations. Directly oversees the Retail and QSR Managers Service Leads as well as hourly Associates.
- Directs and organizes the stores retail and QSR operations to maximize profitability while upholding the companys mission values policies quality and guest experience standards
- Builds and leads a high-performing team: sources and hires effectively trains motivates evaluates develops and retains talent
- Oversees day-to-day operations optimizing schedules and the deployment of the team to minimize labor costs and maximize sales
- Works closely with each manager to understand operational needs and boost interdepartmental collaboration
- Ensures the team always offers a consistent high level of service to all guests
- Executes strategies around pricing merchandizing new products and promotions aimed at increasing efficiencies and driving sales
- Manages merchandise and creates product lists identifying roll-outs and phase-outs of products
- Estimates food and beverage needs and requisitions or purchases food beverage supplies and equipment; receives and checks orders to ensure that they adhere to specifications
- Partners with senior leaders and the corporate team on the QSR business growth strategy for the store
- Prepares weekly updates on the Retail and QSR departments and collaborates interdepartmentally to plan activities and achieve all store goals
- Assists with employee hiring assignment training payroll scheduling evaluations and terminations
- Documents investigates and resolves employee and guest incidents
- Performs other duties as required or assigned
Qualifications :
- Bachelors Degree
- 6 years of management experience in a high-volume fast-paced quick service or retail venue
- Exceptional communication leadership motivational and team-building skills
- Demonstrated problem-solving organizational analytical and business management skills
- Advanced proficiency in Microsoft Office and common retail Point of Sales systems
- Experience with Italian products and wine
- Experience and knowledge in coffee coffee production and manual espresso machines
Additional Information :
Benefits and Perks
- Medical Dental Vision Insurance
- Paid Time Off
- Paid Parental Leave
- 401K with match or RRSP
- Bonus program
- Free family meal daily
- Discounts at Eataly
- Classes on products and Italian cuisine
- Referral bonus program
- and more!
Eataly is an equal employment opportunity employer. It is the Companys policy to not unlawfully discriminate against any applicant or employee on the basis of race color sex sexual orientation religion national origin age disability or any other characteristic made unlawful to consider by applicable federal state or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eatalys policy to comply with all applicable federal state and local laws regarding consideration of unemployment status salary history credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity please advise Human Resources if you require accommodation.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
