Revenues Officer (Recovery)
Revenues Officer (Recovery)
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Job Description
- East Suffolk House Melton IP12 1RT Riverside Lowestoft NR33 0EQ Thetford IP24 1BT or March
- 27711 - 30060 per annum
- 37 hours per week
- Permanent
Be part of our successful Recovery team to collect outstanding Housing Benefit overpayments council tax arrears negotiate with debtors maintain client records apply appropriate recovery actions and liaise with other revenues teams. This will include daily telephone communication with the public and various Government bodies.
Team player and can work on own initiative
Great communication skills written and verbal
Monitor client accounts to check payments received
Excellent customer service skills
Dealing with telephone contact from the public
Accurately update computer systems & records
Keep up in a fast-paced partnership environment
Liaise with other departments Citizens Advice and
Department for Work and Pensions
Ability to work from home where necessary
Can be based at any of the ARP offices
And above all enthusiasm!
We would appreciate the opportunity to consider your application.
- Great opportunities for training and development
- Career development opportunities
- Agile working
- Wellbeing events
- Generous leave entitlement (equivalent to 25 days a year increasing to 31 days after 5 years service plus bank holidays)
- Local government pension scheme
- Free car parking (for when you are working in the office)
- Discounts on mobile phones computers holiday and travel fashion and clothing health and beauty and many other products and services.
For more information please see ourbenefits brochure (pdf).
During this current recruitment period ARP have a flexible approach to recruitment including telephone and video interviewing online induction and blended training and therefore candidates need to be able to work in the office and from home. Personal data from the application process will be shared with ARP and East Suffolk Council.
For an informal discussion regarding this post please contact Steve Oxborough on.
Step 1 - Read the advert and the Job Description and Person Specification
Required Experience:
Unclear Seniority
Employment Type
Full-Time
