Client Success Manager - Automotive industry (m/w/d)
Client Success Manager - Automotive industry (m/w/d)
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Job Description
Job Description:
Drive innovation. Empower clients. Shape the future of mobility.
At DXC Technology we help global organizations harness the power of innovation to thrive on change. With a presence in 70 countries and a client base of nearly 6000 we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.
About the Role
As a Client Success Manager (CSM) youll be the strategic partner and trusted advisor for key automotive clients. Youll lead the orchestration of cross-functional teams across offerings like Embedded Software Development R&D Data & AI Custom Applications and SAPensuring seamless delivery long-term client satisfaction and sustainable growth. This is a high-impact client-facing role that blends relationship management technical insight and business strategy.
What Youll Do
Client Partnership & Growth
- Be the voice of the client within DXCs Consulting & Engineering Services (CES)
- Build deep trusted relationships with client stakeholders
- Understand client goals programs and tech landscape to align DXC solutions
- Identify and drive cross-sell opportunities with internal partners
Revenue & Account Strategy
- Collaborate with market leaders and industry SMEs to shape account plans
- Drive revenue growth through proactive opportunity creation and strategic planning
- Ensure contract renewals and long-term account health
Delivery Excellence
- Lead virtual teams across CES to ensure high-quality delivery
- Monitor KPIs like margin staffing mix and automation efficiency
- Oversee fixed-price projects to ensure on-time on-budget delivery
What You Bring
- 5 years in IT account management or sales-related roles
- Minimum 5 years of experience in the automotive industry
- Strong technical acumen (hands-on experience not required)
- Proven ability to coordinate complex multi-offering accounts
- Fluent in English and German
Why Join Us
- Work with top-tier automotive clients on cutting-edge digital transformation
- Collaborate with global experts in a dynamic inclusive environment
- Shape your career with learning growth and leadership opportunities
- Be part of a company that values innovation integrity and impact
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Required Experience:
Manager
Employment Type
Full-Time
